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5 common mistakes travelers make when buying airline tickets

Việt NamViệt Nam27/10/2023

Not checking information carefully when buying tickets via the app, writing the wrong order of last name and middle name are common mistakes that cost tourists money and time.

Buying a plane ticket is easy these days, but that's exactly what makes many travelers forget the details, leading to trouble at the airport. Here are five common mistakes.

Be Careful When Purchasing Tickets Through Third-Party Apps

The development of e-commerce has made buying airline tickets through third-party apps (mobile applications) popular. These apps often advertise and offer attractive promotions, taking advantage of tourists' psychology of wanting to buy cheap.

At first glance, airline tickets purchased through the app seem to be cheaper than "genuine" tickets. However, if you do not research carefully, travelers will suffer many disadvantages, even having to pay more than buying directly from the airlines. When there is a problem with the flight or there is a mistake in the process of buying and using the ticket, it is difficult for airlines to support the solution. At that time, travelers will have to contact the intermediary app operator themselves (many of whom do not have an office in Vietnam), wasting a lot of time and effort, and even losing money.

Therefore, you should carefully research the ticket booking application before "paying", and compare the prices and policies of that application with the airline's official website to get specific information.

5 common mistakes travelers make when buying airline tickets
Buying airline tickets via apps is becoming more and more popular. Photo: Vietjet Air

Wrong order of last name, first name and middle name

Most travelers today buy airline tickets online, and each website or application has its own rules for filling in passenger names. Some websites do not have a Vietnamese interface, so travelers can easily make mistakes when filling in the "surname", "first name", "middle name" boxes, and even the gender box ("Mr./Mrs./Miss"). As a result, travelers may have to pay an additional fee to change ticket information, if they have purchased a ticket that does not have a free change fee.

When buying a plane ticket, please check each information item carefully. If you discover an error after purchasing, you can contact the airline immediately for support, instead of waiting until you get to the airport to resolve the problem.

Not knowing the baggage size regulations

Most air travelers know the weight regulations for luggage, but often do not pay attention to the size regulations. When buying tickets, they only care about how many kilograms they can bring, forgetting that many airlines also limit the length - width - height of each piece.

When arriving at the airport, many travelers "cry and laugh" because they do not know how to "condense" their luggage, the weight is still within the allowable limit but the bag is too long or too wide and the airline still refuses to transport it or requires paying extra baggage fees. Many airlines also provide electronic scales and tape measures for staff standing at the boarding gate. Even though passengers have passed the check-in gate, they still have to go back to pay extra baggage fees because the bag or suitcase is too big.

Please read the baggage regulations carefully when purchasing airline tickets, including the type, size, and weight of items allowed to be brought along to avoid trouble at the airport.

Confusion about the number of packages allowed on the plane

Few people pay attention to the regulations on the number of pieces of luggage allowed when traveling by plane, because most people think that as long as it is not overweight, it is fine. However, this regulation varies greatly between airlines. Many airlines have very strict regulations and will require passengers to pay extra for luggage if they exceed the number of pieces.

For the same economy class ticket, some airlines only allow one carry-on bag, while others allow one cabin-sized suitcase and one small bag. Some airlines allow multiple pieces of checked baggage, as long as the total weight does not exceed the weight limit for the ticket class. Some airlines only allow one checked bag, and even if the suitcase is much lighter than the allowed weight limit, the traveler is still not allowed to check in any other pieces.

When buying a plane ticket, travelers should carefully read the number of carry-on and checked baggage allowances. If you really need to bring a lot of things, buy extra baggage before going to the airport because all fees at the airport will be higher.

5 common mistakes travelers make when buying airline tickets
Each airline has different regulations on the number of carry-on luggage. Photo: Trinh Hang

Don't care about time, check in time

Many travelers often ignore the information sent along such as the required time to be present at the airport before departure, time, and method of check-in. Some airlines in the world only allow online check-in to reduce staff at the airport and also to save travelers' time. Some places only allow check-in at the airport because that route does not serve web check-in.

Travelers need to read the check-in regulations carefully to proactively implement them, because if there is a problem with check-in, you may miss your flight and waste more money and time. Some travelers even confuse flight times, especially with flights with transit, because they cannot distinguish which country or time zone it is. Please note that the time on the plane ticket is always the time at the local airport, meaning that if you are transiting in a third country, the transit time is calculated according to that country's time zone.

To avoid confusion, set multiple clocks on your phone, corresponding to different flight destinations, and time your journey accurately.

According to vnexpress.net


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