Accordingly, to avoid transaction interruptions, people need to proactively contact bank branches or transaction offices to update to chip-based citizen identification cards or electronic identification cards. This conversion is mandatory, because from January 1, 2026, the banking system will only allow transactions when customers have completed identity verification and biometric data comparison.
This is an important provision in Circular 17/2024/TT-NHNN regulating the opening and use of payment accounts at payment service providers and Circular 18/2024/TT-NHNN of the State Bank regulating bank card activities.
Circular 17 stipulates that customers can only withdraw money or make electronic transactions when their biometric data matches the information stored in their chip-embedded citizen identification card or high-level electronic identification account. In case of using a non-chip-embedded citizen identification card, the bank will authenticate through the National Population Database.
Circular 18 states that when opening a card or signing a card contract, banks must require customers to provide a citizen identification card, ID card, electronic ID card or identity card or birth certificate for people under 14 years old; passports are no longer considered valid documents. The new regulation also replaces the regulation in Circular 48/2018/TT-NHNN regulating savings deposits that allows the use of passports to withdraw money, check balances or verify information at the counter.
Banks recommend that customers complete updating their personal information as soon as possible to ensure continuous transactions, especially for customers who regularly use digital banking and card services. This is also a standardization step to synchronize population data and improve transaction security throughout the system.
According to the State Bank, tightening the identification process aims to ensure accuracy, strengthen fraud and counterfeit prevention and standardize data throughout the banking system./.
According to VNA
Source: https://baothanhhoa.vn/cac-ngan-hang-ngung-giao-dich-bang-ho-chieu-tu-1-1-2026-269829.htm
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