According to the Tax Department's guidelines ( Ministry of Finance ), the deadline for submitting personal income tax returns for 2025, for individuals self-filing, is April 30th. To check tax return information, citizens can log into the eTax Mobile application, select the "Check tax return information" section, then enter their tax identification number, the year they need to file, and view the detailed information.
However, since the beginning of the month, many users have reported that this feature consistently displays a "No information found" result if they enter the most recent tax year as 2025. Information from previous years is still fully displayed. This has caused many people to worry, not knowing the exact information about their personal income tax to fulfill their tax payment/refund obligations as the deadline approaches.
If you encounter the above situation, you can follow these instructions to view the full information about your 2025 tax return directly on the eTax Mobile application.
Step 1: Log in to eTax Mobile and access the application's main screen.
Step 2: Select the eTax Assistant icon in the upper right corner of the app (after the tax identification number and full name information).
eTax Assistant on the tax app
PHOTO: KHUONG NHA
Step 3: In the chat interface with the eTax Assistant, citizens can ask questions about taxes. The application supports both text input and voice interaction.
If you need to look up your 2025 tax return information, you can enter the command: "I need to look up my 2025 personal income tax information". The eTax assistant will take a few seconds to extract the data and return complete tax information including: Summary of the 2025 personal income tax return; Details of taxable income from income-paying organizations, including the taxable income amount, the amount of tax withheld, and the amount of personal allowances.
eTax Assistant extracts complete and accurate personal income tax information for 2025.
PHOTO: KHUONG NHA
The eTax assistant also informs users about the amount of tax still due and the amount of tax overpaid. This information is similar to the data displayed in the "Tax Settlement Information Lookup" feature on the eTax Mobile app's homepage.
Look up information on the eTax Mobile app using the tax assistant.
In addition to looking up tax information, the eTax assistant also helps people answer questions related to personal income tax.
For example, after the tax information section, ask: "Why am I not eligible for a tax deduction due to having dependents?". The application will retrieve the data and reply: "In the Details of the 2025 Consolidated Tax Return, no dependents were declared for the purpose of calculating family allowance deductions." "However, in your Dependent Information, I have recorded information about a registered dependent," the eTax assistant replies, along with the dependent's personal information, relationship to the taxpayer, and effective date.
The eTax assistant will then explain the reasons for the situation and guide users through the next steps to provide additional information. Users can also ask the application for detailed instructions. The chat interface is similar to that of popular chatbot models like ChatGPT or Gemini. Response times are quite fast, and the responses are systematized, easy to read, and easy to understand.
In addition to personal income tax, citizens can ask the eTax assistant for a lot of other related information.
PHOTO: KHUONG NHA
According to the introduction, the eTax assistant can answer all tax-related questions for taxpayers, including: dependents, tax settlement, tax obligations, land obligations, penalties for late payment, overpayment, tax debt, tax enforcement, tax refund decisions, decisions on temporary travel bans and cancellations of temporary travel bans... The assistant also guides people on how to pay taxes and make tax payments on behalf of others using the eTax Mobile application.
To ensure the most convenient user experience, users should download the latest update from the Google Play Store and App Store.
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Source: https://thanhnien.vn/cach-tra-cuu-quyet-toan-thue-tu-etax-mobile-18526040410003781.htm
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