In the past, travel service business activities and tour guide activities have not fully complied with State regulations on travel service business and tour guides.
In order to rectify the business activities of travel services, the activities of tour guides and ensure the implementation of legal regulations on tourism in a serious and synchronous manner, gradually improve the quality of services, ensure business activities... The Department of Culture, Sports and Tourism requires travel service businesses, travel agency businesses and tour guides to seriously implement current regulations.
Accordingly, organizations, individuals, and businesses providing travel services must fully exercise the rights and obligations of a travel service business as prescribed in Article 37 of the 2017 Law on Tourism and other relevant regulations. For businesses providing domestic travel services but without a license, they must carry out procedures to request a license to provide domestic travel services as prescribed in Article 32 of the 2017 Law on Tourism. Without a license, the business is not allowed to provide domestic travel services. Businesses providing international travel services but without a license must carry out procedures to request a license to provide international travel services as prescribed in Article 33 of the 2017 Law on Tourism. Without a license, the business is not allowed to provide international travel services.
Organizations and individuals doing business as travel agents must comply with the provisions of Articles 40 and 43 of the 2017 Law on Tourism and are not allowed to organize and implement tourism programs. Travel service businesses must strictly comply with the provisions of Circular No. 18/2021/TT-BVHTTDL dated December 31, 2021 of the Ministry of Culture, Sports and Tourism regulating the statistical reporting regime in tourism activities...
In the coming time, the Department of Culture, Sports and Tourism will strengthen the inspection and examination of travel service businesses and tour guides and resolutely handle violations...
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