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Diverse digital transformation tools for household businesses

Digital transformation applications for household businesses today focus on an "all-in-one" approach, forming an integrated ecosystem for sales management, electronic invoicing, tax declaration, digital payments, and AI applications. This helps household businesses manage more easily and contributes to creating a transparent business environment.

Báo Sài Gòn Giải phóngBáo Sài Gòn Giải phóng22/04/2026

Hundreds of tools are present.

One morning, at a popular pho restaurant on Ba Huyen Thanh Quan Street (Vo Thi Sau Ward, Ho Chi Minh City), the loudspeaker announced payment, instructing customers to scan the QR code to pay. The owner simply observed without having to collect or give change. "Since installing this system, it's been incredibly convenient. Not only is payment quick and easy, but it also allows for clear management of income and expenses, with interconnected data for transparent tax reporting. At the end of the month or quarter, we no longer waste time filing taxes," the owner shared.

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The Tendoo suite of tools provides convenience for both businesses and users in payment processing.

The pho restaurant shown above is just one of the most common examples of the many conveniences offered by technology applications used by tens of thousands of businesses in Ho Chi Minh City. Many digital transformation tools developed by domestic businesses have expanded to numerous sectors and activities. Businesses have applied many outstanding solutions such as Tendoo, MISA eShop, VNPAY-QR, T-Shop, and payment "combo" packages from banks (Vietbank, Agribank , Techcombank), which not only help with tax compliance but also optimize operations and reduce costs.

Depending on the business model, business owners can apply appropriate digital transformation tools, which are divided into groups: The point-of-sale (POS) management group uses tools like MISA eShop, KiotViet, and Sapo to facilitate order processing, inventory management, and revenue reporting on phones or computers. The electronic invoicing and tax group uses software with built-in functions for issuing invoices from cash registers and transmitting data to tax authorities. The digital payment group offers a wide range of options including VNPAY-QR, VietQR, bank QR codes, and e-wallet QR codes, enabling quick and convenient payments and transparent cash flow management.

According to Mr. Phan Phuong Tung, the biggest concern for household businesses or small and medium-sized enterprises is choosing the right digital transformation platform. "In addition to providing consulting and support for digital transformation platforms, the company has organized many training programs for household business owners, thereby helping them choose solutions with high integration capabilities and practicality. The company hopes that household businesses will boldly choose the appropriate digital transformation tools..."

"The market currently offers hundreds of digital transformation toolkits for household businesses. It's clear that by applying these tools, household businesses not only meet new tax regulations but also automate business management, reducing manual operations and optimizing operating costs. These are the benefits that technology brings to users," shared Mr. Phan Phuong Tung, Director of the Ho Chi Minh City Digital Transformation Support and Consulting Center (DXCenter).

Encourage appropriate choices.

One of the current trends in developing digital transformation tools for household businesses is the "all-in-one" approach. For example, T-Shop, a product resulting from a collaboration between Techcombank andFPT Group, is a sales management application for household businesses and retail enterprises, allowing them to manage all sales activities directly on their phones or tablets.

This tool is built on a hybrid model combining a financial platform and an operational platform within a single ecosystem. Techcombank Mobile acts as the financial platform, allowing businesses to open accounts online and quickly put them into use; while T-Shop handles operations, supporting sales, order management, invoicing, and revenue tracking. These two platforms work in parallel to help businesses and small traders perfect their business operations, optimizing the efficiency of human and financial resources. Within this ecosystem, FPT participates as a partner, providing a suite of electronic invoicing and digital signature solutions.

Further development, Tendoo, a tool from Viettel Telecom, supports sales management, standardizes accounting records, and prepares data for tax declarations. It also helps small-scale businesses operate more efficiently in the context of increasingly stringent tax, accounting, and invoicing requirements. Integrated with AI, Tendoo assists in monitoring business performance by analyzing best-selling items, identifying consumer trends, and providing relevant suggestions to optimize sales operations.

According to Ms. Phan Hoai Nhu, owner of a restaurant on Tran Quang Khai Street (Tan Dinh Ward, Ho Chi Minh City): When using Tendoo, with just a picture of a product or menu, the AI ​​can help identify information and create a list of goods and prices. When capturing a notebook or conversation with a customer, the AI ​​system can understand and break down the transaction into corresponding revenue and expenditure, import and export, and even provide suggestions for management.

Source: https://www.sggp.org.vn/da-dang-cong-cu-chuyen-doi-so-cho-ho-kinh-doanh-post849338.html


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