'Troubleshooting' on-site when eliminating lump-sum tax

Propaganda to business households, 24/7 support... are the things that the tax sector of Can Tho and Ca Mau is doing with the goal of eliminating lump-sum tax and switching to tax declaration by the beginning of 2026.

Many small traders in Ca Mau province want to be "hands-on" when implementing the elimination of lump-sum tax - Photo: THANH HUYEN

Can Tho City has 55,454 business households that must convert from lump-sum tax to declaration or convert into enterprises from January 1, 2026.

Propaganda to business support​​​​​

According to Can Tho City Tax, the local tax has organized 27 training conferences to disseminate policies on converting the model from lump-sum tax to declaration for business households with more than 4,000 business households attending.

In addition, the tax authority also went to business locations to propagate and guide nearly 6,000 business households, and provided support via phone and online communication channels with more than 7,000 visits.

Mr. Nguyen Van Trieu - Deputy Head of the Department of Personal Tax, Business Household Tax and Other Revenues - Can Tho City Tax - said that the unit has sent propaganda and dissemination documents to business households and individuals when the lump-sum tax is abolished from January 1, 2026 to business households.

It clearly states the policy of abolishing lump-sum tax; the benefits of abolishing lump-sum tax and switching to declaration payment; options after abolishing lump-sum tax. At the same time, the document sent to business households includes a QR code for business households to view detailed propaganda documents.

In addition, the tax authority has set up a 24/7 hotline to support businesses facing difficulties when making tax declarations.

Mr. Le Thanh Boi - Deputy Head of the Department of Personal Tax, Business Households and Other Revenues - Ca Mau Province Tax - said that he has mobilized all forces from the province to the grassroots to focus on the 60 peak days of converting the model from lump-sum tax to declaration for business households.

The plan is divided into weeks and stages in great detail, from reviewing and making a list of what work needs to be done each week. “The first week will be training and standardization, the second week will be classification and multi-channel communication. The third week will be technical support and reviewing backlogs,” said Mr. Boi.

" Hands - on training "​

Business households at traditional markets need support when declaring taxes - Photo: LE DAN

Despite efforts from tax authorities, there are still concerns and worries of buyers and sellers who are used to lump-sum tax.

Ms. Vo Thi Men (60 years old, An Xuyen ward, Ca Mau province) shared that she has been selling groceries for decades and is used to paying lump-sum taxes. "I heard that lump-sum taxes have been changed to using paper documents, computer declarations, and electronic computers, but I am not familiar with using those devices," Ms. Men worried.

Fear of technology also comes with the burden of document management. Mr. Doan Thanh Nha, who has been in the grocery business for more than 20 years in Tan Thanh ward, is concerned about issuing retail invoices. "Do people who buy small items like half a kilo of sugar or half a kilo of chili need to ask for their names to issue invoices? It is not certain that they will be able to ask for their names because people are now very afraid of fraud, who dares to provide their identities to me," Mr. Nha stated the reality.

Meanwhile, Mr. Tran Khanh Tan - a trader at An Xuyen market - suggested: "What is necessary now is that if this new regulation is applied, it is necessary to support people with devices suitable for tax declaration, or electronic tax."

Concerns of business households when abolishing lump-sum tax are identified as common difficulties. The Tax Department is planning to support policy consultation, while simplifying accounting books and issuing invoices for business households.

The process is carried out in a “one-touch” manner on the E-tax mobile application. Business households only need to enter input and output sources, and when it comes to tax declaration period, they only need to operate on the application to submit the declaration to the tax authority.

The need for support does not stop at guidance but also the burden of initial investment costs (cash registers, software, accounting services). According to Mr. Boi, this is a key point that Ca Mau Provincial Tax has identified, so in the action plan, the unit commits to coordinate with electronic invoice service providers to have policies to support equipment and costs for business households.

Meanwhile, for Can Tho City Tax, Mr. Trieu said that for older business households that are not familiar with technology, tax officers will go directly to each household to guide them according to the motto "holding hands and showing how to do things". Then, they will monitor whether the business households have implemented it or not to continue to accompany and support them.

Can Tho City Tax cooperates with MobiFone to support business households in tax declaration

Can Tho City Tax and MobiFone Can Tho City have signed an agreement to implement digital transformation and support business households in tax declaration and conversion to enterprises.

According to the agreement, the two sides agreed to cooperate to support business households in declaring taxes conveniently, transparently and in accordance with regulations.

Applying digital solutions in tax declaration and payment, electronic invoices and business management. Accompanying the conversion of qualified business households into official enterprises, contributing to the digital transformation of the tax sector and promoting the development of the private economy in Can Tho City.

MobiFone Can Tho City supports communication through online channels, transaction points, publications, videos, and mobile consulting. Can Tho City Tax provides content and documents guiding tax policies and procedures for electronic tax declaration and payment.

MobiFone Can Tho City will provide digital solutions for business households including sales management platforms, revenue - inventory - debt management.

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LE DAN - THANH HUYEN

Source: https://tuoitre.vn/go-roi-tan-noi-khi-bo-thue-khoan-20251111085322414.htm