Support small businesses and business households

Quang Ninh Tax officials guide people and businesses to carry out tax administrative procedures.

To specify the goals, tasks and solutions of Resolution No. 68-NQ/TW, the province has implemented many solutions, notably implementing Plan No. 137/KH-UBND (dated May 22, 2023) of the Provincial People's Committee "Propaganda and mobilization of business households to transform into enterprises in Quang Ninh province in the period of 2023-2025". Thereby, it not only helps increase the number of enterprises, but also improves governance capacity, policy access and sustainable development for the private economic sector.

Mr. Nguyen Ngoc Vinh, owner of a store specializing in electrical equipment (Cao Xanh ward) decided to convert into a business a few months ago. He shared that the initial stage of conversion was the most difficult time. From books, tax declarations, making electronic invoices... everything was new, so there were mistakes in the first month. However, thanks to the enthusiastic guidance of the tax authorities, along with efforts to learn and understand, the business gradually caught up. The business had enough documents and a tax code, so it was easy to approach partners and expand the business scale.

There are currently thousands of business households operating in the province, creating a vibrant and diverse economic picture. In order to provide maximum support for business households to be ready to access a new and more modern tax management model, the Provincial Tax Department has focused all its efforts on implementing the Plan "60 peak days of converting the model from lump-sum tax to declaration for business households". Accordingly, the Provincial Tax Department has synchronously deployed many technology-based solutions. In addition to coordinating with local authorities and media agencies to promote propaganda, the Provincial Tax Department has also put into operation modern tools, such as artificial intelligence (AI), chatbot, Facebook, Zalo OA to promptly support and care for taxpayers according to the model of "business households as customers".

An aluminum and glass business establishment in Cao Xanh ward.

Along with that, training courses and direct instructions are regularly organized to help business households master the process of tax declaration, registration and use of electronic invoices, and operations on the eTax Mobile application. By the end of October 2025, the whole province had 232 business households registered to use electronic invoices generated from cash registers (reaching 136% of the assigned target); 18,073 business households used the eTax Mobile application (reaching 75.54%), 18,780 households paid taxes electronically (reaching 78.33%); 102 business households converted from lump-sum tax payment to the declaration method.

Not only providing tax support and transforming the management model, the province has also implemented many solutions in the legal and credit fields, aiming to create a foundation for sustainable development for businesses. The province has issued many documents directing all levels and sectors to provide legal information and support policies for small and medium enterprises and business households. Policies in key areas such as planning, land, construction, public investment, environment, etc. are transparent and public, helping businesses easily access and comply with the law.

The province has effectively implemented the 120,000 billion VND credit program according to Resolution No. 33/NQ-CP of the Government , serving the needs of social housing, worker housing and renovation of old apartments. Up to now, the social housing project in the residential area of Ngan Bang Hill (Ha Long ward, Ha Lam ward) has disbursed 750 billion VND, with nearly 200 borrowers through the Provincial Social Policy Bank with a total outstanding debt of over 75 billion VND.

With the support of the government and the efforts of the people, the private economic sector has increasingly affirmed its important role in local economic development. This is a solid foundation for the province to continue promoting growth, creating jobs and ensuring sustainable social security.

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