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Merging Binh Duong, Ba Ria - Vung Tau and Ho Chi Minh City: Forming a smart super city - Part 3: Reorganizing grassroots personnel - a premise for managing super cities

Ho Chi Minh City is facing a special opportunity when the process of merging administrative units and strengthening regional connectivity is being accelerated in parallel with the goal of building a smart urban government. The focus of this movement is not only on streamlining the focal point but also on comprehensively restructuring the team of officials and civil servants at the grassroots level - the force responsible for directly implementing policies, public services and daily interactions with people and businesses.

Báo Sài Gòn Giải phóngBáo Sài Gòn Giải phóng10/06/2025

Civil servants working at the Reception and Results Department of District 6. Photo: VIET DUNG
Civil servants working at the Reception and Results Department of District 6. Photo: VIET DUNG

Screening and selecting staff

According to the project to merge Binh Duong province, Ba Ria - Vung Tau province and Ho Chi Minh City into a unified administrative unit, the new Ho Chi Minh City will have a total of 168 commune-level administrative units, including 113 wards, 54 communes and 1 special zone. This number is reduced by nearly 62% compared to the present, marking the most extensive administrative reform ever in the key economic region of the South. Along with the reduction of focal points, reviewing and rearranging the existing staff is a major task.

To prepare personnel after the reorganization of the apparatus and administrative units, Chairman of the Ho Chi Minh City People's Committee Nguyen Van Duoc has issued many documents directing agencies, units, localities, and leaders to focus on reviewing the entire staff, civil servants, and public employees to arrange and assign them to positions suitable to their qualifications, abilities, and job requirements. At the same time, consider and remove from the apparatus those who are no longer in good health, have limited abilities, have reduced prestige, and do not meet job requirements.

According to comrade Nguyen Van Loi, Secretary of the Binh Duong Provincial Party Committee, the important factor that determines the success in the arrangement and streamlining of the apparatus is personnel work. The selection of cadres must be objective, impartial, strict, put the common interest first, and properly implement the principle of "choosing people for the sake of selection".

After the reorganization, the head of the agency, organization, or unit shall develop a training and development plan and send cadres, civil servants, and public employees under his or her management to receive training and development to improve their professional qualifications and skills, meeting the requirements of the job position so that the agency, organization, or unit can operate effectively, efficiently, and effectively. Prioritize the organization of training and development classes for cadres, civil servants, and public employees who are transferred to new positions or receive additional functions and tasks so that they can improve their knowledge and skills in public service activities, meeting the requirements of the job position, ensuring that state management activities are not affected after the reorganization of the apparatus.

In parallel with training, localities also conduct screening, assessment and selection of cadres with good professional qualifications and strong political qualities to be assigned to key positions at the commune level, especially in complex areas or playing the role of driving force for economic development, especially cadres and civil servants working in the fields of science and technology, innovation, land, construction, investment projects, transportation and public administration. This is a thorough preparation step to ensure that after streamlining, the grassroots administrative apparatus is still capable of performing its tasks in the new context.

In the recent working session between the Standing Committee of the Ho Chi Minh City Party Committee, the Binh Duong Provincial Party Committee and the Ba Ria - Vung Tau Provincial Party Committee, Secretary of the Ho Chi Minh City Party Committee Nguyen Van Nen affirmed that it is necessary to select and arrange personnel capable of shouldering new responsibilities so that the new apparatus can operate smoothly and meet new requirements. In particular, the grassroots apparatus must be closer to the people, closer to the people, and serve the people and businesses better. In particular, careful evaluation is needed to select people with the capacity to immediately undertake the job requirements and carefully select personnel with the potential to be transferred to the grassroots.

Modernizing public service

Many experts believe that when a “super city” is formed, the staff and civil servants at the grassroots level can be transferred and reinforced to meet development requirements. An administrative officer in Ho Chi Minh City can only handle procedures for businesses in industrial parks in Binh Duong or port clusters in Ba Ria - Vung Tau if equipped with skills and a synchronous data system. Therefore, building a unified human resource database connecting localities in the region is a task that needs to be considered immediately.

According to MSc. Vy Thi Thu Sinh (Regional Political Academy II), building a centralized, interconnected data system between administrative units while ensuring information security is the foundation for forming an effective e-government. There can be no smart city if each commune and ward still stores data separately, lacks standardization and lacks security.

From another perspective, Associate Professor Dr. Ngo Thanh Can (Academy of Public Administration and Management) stated that there cannot be a modern government without a team of competent grassroots civil servants. Streamlining must be associated with standardizing qualifications, clarifying functions and tasks, and screening truly suitable people. Associate Professor Dr. Ngo Thanh Can also noted that in a digital urban environment, evaluating officials should be based on performance rather than just on qualifications or seniority. Models such as assigning work via digital systems, weekly progress reports, analyzing output results using data, etc. should be widely deployed at the commune and ward levels - places that have direct and regular contact with the people.

From a technical management perspective, the Ho Chi Minh City Department of Home Affairs said it has proactively implemented the “Smart Office” Project - a digital platform application model that allows officials and civil servants to work flexibly, reducing dependence on fixed office space. According to Mr. Nguyen Sy Long, Deputy Head of the Civil Servants and Public Employees Department, Department of Home Affairs, the piloting of this model has significantly improved labor productivity, shortened public service procedures and increased the efficiency of receiving and processing people's records. The city is currently expanding this model to the commune and ward levels, which are considered the first and most important "gateway" in government-people contact.

Dr. NGUYEN THANH HOA, Deputy Director of Ho Chi Minh City Digital Transformation Center:

Ho Chi Minh City needs to organize its apparatus in the direction of “functional management” instead of “territorial management”, especially in inter-district areas such as transportation, environment, and urban planning. Therefore, Ho Chi Minh City must complete a shared data platform, GIS Digital Map, Smart City Operation Center (IOC) and train a team of officials capable of processing big data, integrating artificial intelligence (AI) in public decision-making.

In addition, a modern government organization model cannot lack the role of the people as a co-governing entity. Promoting the application of digital technology in receiving field feedback, online interaction between people and the government (through platforms such as Portal 1022, digital urban applications) needs to be integrated into the official administrative process, helping to form an ecosystem of "government - people - businesses" accompanying and criticizing each other.

Dr. NGUYEN MINH HUYEN TRANG, Ho Chi Minh City National University:

The rearrangement of personnel at the commune and ward levels is an opportunity to redefine the culture of public service. When state administration moves to a digital platform, individual capacity must go hand in hand with the ability to collaborate, behave transparently and have clear productivity. Evaluating officials based on KPIs, output efficiency and innovation spirit needs to become the norm, instead of relying solely on degrees or seniority. With high political determination, modern vision and social consensus, Ho Chi Minh City is gradually realizing a new urban governance model - transparent, effective, flexible and humane. This will be the foundation for the city to maintain its role as a growth pole, leading the key economic region of the South and the whole country.

Source: https://www.sggp.org.vn/hop-nhat-tinh-binh-duong-ba-ria-vung-tau-va-tphcm-hinh-thanh-sieu-do-thi-thong-minh-bai-3-to-chuc-lai-nhan-su-cap-co-so-tien-de-quan-tri-sieu-do-thi-post798928.html


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