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KienlongBank launches MyShop: Superior financial management for retail store owners

Báo An ninh Thủ đôBáo An ninh Thủ đô25/04/2023


ANTD.VN - Integrating MyShop on the KienlongBank Plus App helps store owners easily operate and overcome difficulties in managing store finances.

As one of the banks in Vietnam aiming to apply technology in innovating the financial industry, creating new generation digital banks, KienlongBank is gradually improving the digitalization of its products/services.

Considered as one of the Bank's strategic products in the digital transformation process, no longer limited to conventional currency transactions, KienlongBank Plus application integrates and deploys many more features and services to create a diverse ecosystem, meeting higher expectations for smart products/services, aiming for simplicity, time saving and multi-utility for the "4.0 customer" generation.

The explosion of cashless payment solutions has changed the habits of the majority of users today, especially the young. QR payment is preferred by customers of all ages.

KienlongBank launches MyShop: Superior financial management for retail store owners photo 1
KienlongBank launches Store Financial Management solution on KienlongBank Plus App

Although it brings convenience to customers, it is not always optimal for store owners. Some stores have difficulty separating revenue when expanding their business across multiple platforms; some have problems with revenue statistics between stores in the system; others spend more time reconciling monthly cash inflows/outflows.

Realizing these problems early, KienlongBank deployed and integrated the Store Financial Management solution - MyShop on the KienlongBank Plus application. This will be the solution to help stores easily record revenue, manage finances, track cash flow, and enhance customer experience. In that solution, non-cash payment channels will still play a consistent role but in return will be optimized to maximize their inherent effects.

KienlongBank launches MyShop: Superior financial management for retail store owners photo 2
MyShop is the first solution on the market that supports connection to Paybox devices

Enhance customer experience

As customers become more demanding and have more choices, personalizing the customer experience is an effective way to maintain a strong relationship between shop owners and customers. MyShop provides an effective solution to improve customer experience in the most superior way.

In the past, after each transfer transaction, employees had to take a photo and make a reconciliation report at the end of the day. Now, store owners only need to create and set up a bank account for each employee as a nickname (KienlongBank is free to create), creating a separate communication channel between employees in each store. Information on bank account balance changes is shared in the internal group and every time a customer makes a transfer payment, employees can proactively check whether the payment was successful or not instead of having to wait until the end of the day like before.

In addition, the payment and payment receiving process through MyShop is also optimized with only 1 touch point. Touch to pay and touch to authenticate.

For chain stores in the same system, applying MyShop will help revenue be recorded separately for each stream corresponding to each store. The only thing customers need to do is make payment by scanning the QR code, then the system will automatically process, count and extract reports.

Another notable difference on MyShop is the transparency in revenue management activities across the system, which is carried out through non-cash payment channels such as QR codes. Based on smart algorithms, MyShop will automatically select, aggregate, stream and synchronize, thereby helping to ensure that statistics and tracking are fully automated, reducing and optimizing time in managing each individual store.

Integrating sales software helps stores save costs as well as provide a single centralized management model. Only on the MyShop platform, customers can access all data on sales, profits/losses at each store/branch. Tracking, supervising and operating stores becomes faster and easier than ever.

Business situation is updated visually and transparently by day, thoroughly handling fraud and loss of revenue. All customer information and transaction history will be managed, stored centrally and classified to serve business activities and re-marketing.

More advantageous than other products, MyShop is the first solution on the market to support connection with Paybox devices. Instead of having to create, use and manage multiple QR codes from different banks at the same time in the traditional printing method, store owners can now optimize all of them into a single payment touch point, integrated on the Paybox device and placed directly at each store. One and only one Paybox device makes it easy to integrate with sales software, create payment QR codes; store multiple QR codes (dynamic and static); notify and instantly update changes in bank account balances...



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