Strategic partnership between healthcare and technology.
Overview of the signing ceremony for the cooperation agreement on providing Security Operations Center (SOC) services between MEDLATEC Group and Viettel IDC (Photo: MEDLATEC).
In the digital age, medical data is considered an invaluable asset but is also a prime target for cybercriminals. Risks such as leaked medical records, theft of personal information, or data encryption for ransom cause economic damage and directly impact the privacy and treatment process of patients.
Understanding this, MEDLATEC Group recognizes that protecting information security is a technical requirement and a mandate of medical ethics and social responsibility. In particular, in response to the requirement to comply with Decree 13/2023/ND-CP on personal data protection, MEDLATEC has sought partners with sufficient capacity and resources to realize its commitment to high-level security for millions of customers.
That is why MEDLATEC chose Viettel IDC - Vietnam's leading Cloud and Data Center service provider, possessing an ecosystem of solutions that meet international standards - as its strategic partner in the comprehensive information security monitoring and operation project.
Attending the signing ceremony, on behalf of MEDLATEC Group, were Dr. Nguyen Tri Anh - General Director of the Group; Mr. Dang Duc Hanh - Head of Information Technology Department; Ms. Bui Le Ha - Director of the Digital Transformation Center; and Mr. Nguyen Duc Phuong - Director of the Marketing Center.
Representing Viettel IDC were Mr. Le Ba Tan - Director; Mr. Le Xuan Que - Deputy Director; and representatives from various centers, departments, and units.
According to the cooperation agreement, Viettel IDC will provide Security Operation Center (SOC) services to MEDLATEC. The deployment scope will comprehensively cover MEDLATEC's digital ecosystem, from IT infrastructure and medical examination and treatment applications to server systems and patient databases.
Dr. Nguyen Tri Anh - General Director of MEDLATEC Group at the event (Photo: MEDLATEC).
At the ceremony, Dr. Nguyen Tri Anh stated: “For MEDLATEC, the cooperation with Viettel IDC is not just a milestone, but a commitment to creating real value for the people through more reliable, safe, and convenient healthcare services. We consider data infrastructure as the foundation of a digital hospital – a solid foundation ensures stable services, and a secure foundation gives patients peace of mind.”
By aligning with Viettel's "speed and efficiency" philosophy, MEDLATEC will focus on four priority areas: ready infrastructure, absolute data security, optimized customer experience, and AI-driven innovation. This strategic alliance allows us to not only do things quickly and on a large scale, but also do them thoroughly, ensuring that every customer touchpoint is a moment of peace of mind and happiness.”
Mr. Le Ba Tan - Director of Viettel IDC, shared at the event (Photo: MEDLATEC).
In that spirit, Mr. Le Ba Tan - Director of Viettel IDC affirmed: “Viettel IDC is committed to operating the system with strict discipline and the highest standards, directly linking the safety and stability of the MEDLATEC system to Viettel IDC's own safety standards. Operational quality is identified as the top priority, with the experience and trust of MEDLATEC and its patients at the center.”
"Steel shield" protects patients' rights in the digital space.
The collaboration between MEDLATEC and Viettel aims to build a sustainable digital healthcare ecosystem (Photo: MEDLATEC).
This collaborative project provides MEDLATEC with a multi-layered security "architecture," utilizing the most advanced technologies available today, including:
SIEM (VCS-CyM): Centralized monitoring and log analysis.
NDR: Network-Layer Network Attack Detection and Response.
EDR: Monitoring, investigation, and response on workstations and servers.
Web Security Gateway and WAF: Protecting website applications.
Threat Intelligence: Up-to-date global attack knowledge.
24/7 Information Security Monitoring: SOC Hybrid Managed Service.
Penetration testing: Consulting and evaluating information security for systems and applications.
With the motto "Excellent service, advanced technology," the collaboration between MEDLATEC and Viettel aims to build a sustainable digital healthcare ecosystem, where technology both supports professional activities and protects the rights and brings practical benefits to customers.
Privacy Protection: Patient medical records, test history, and personal information are protected in a secure "digital safe." The risk of data leakage for illegal advertising or fraud is minimized. Patients can freely share their health status with doctors without worrying about information breaches.
Continuous, uninterrupted healthcare services: In healthcare, "time is money." Cyberattacks often paralyze systems, disrupting result lookups and appointment bookings. MEDLATEC's SOC system helps detect and prevent incidents early, ensuring smooth 24/7 operation of appointment scheduling, in-home sample collection, and online result delivery.
Enhancing a safe digital experience: When using the My Medlatec app or website for lookups, customers are protected by firewall layers (WAF) and web security gateways, keeping them safe from malware or fake links.
With systematic investment and reliable partners, MEDLATEC continues to affirm its position as a leading healthcare system, excelling not only in medical expertise but also in technology, making it a trusted choice for millions of Vietnamese families.
Source: https://dantri.com.vn/suc-khoe/medlatec-group-va-viettel-idc-ky-ket-hop-tac-chien-luoc-20260115140011045.htm
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