This result is a worthy reward, a timely source of encouragement for the efforts of Nam A Bank's staff in pioneering digital transformation, creating big "boosts" in the banking technology market share.
The proof is that this bank does not stop at pioneering digital transformation but is gradually dominating the technology market share with digital innovation, bringing different, seamless, and safe experiences to customers.
Mr. Nguyen Huy Dung - Deputy Minister of Information and Communications awarded a certificate of merit to the representative of Nam A Bank.
In recent years, despite facing many challenges from the macro economy , the Bank has promptly applied modern technology to management, operation and operations in accordance with the new situation. From there, it has created positive business results, contributing to raising the brand of Nam A Bank in the market.
Nam A Bank continuously improves and develops the Digital Banking Ecosystem as well as applies AI in banking operations. This is one of the first banks to apply QR codes to cross-border payments in Thailand through Open Banking and will continue to deploy in Cambodia, Laos, and China in the near future; at the same time, bringing technology applications to the cloud platform (Cloud), ONEBANK, Robot OPBA into operation to enhance customer experience.
Nam A Bank representative received a certificate of merit from Mr. Nguyen Minh Hong - Former Deputy Minister of Information and Communications and Chairman of Vietnam Digital Communications Association.
ONEBANK 365+ automatic digital transaction point is one of the typical examples of the success of digital transaction point models that banks have been investing in promoting over the past time.
Launched at the end of 2021, after more than 2 years of operation, ONEBANK "covered" its network nationwide with 100 transaction points, bringing the total number of Nam A Bank's business points to nearly 250 points. ONEBANK meets the transaction needs of millions of customers, including holidays and Tet.
Besides ONEBANK, Nam A Bank's digital banking ecosystem also has Open Banking and Robot OPBA with outstanding, advanced features, which are positively received by customers for their creativity and convenience.
Nam A Bank also strengthens connections and cooperation with major technology partners to expand the ecosystem such as VGS, Mobifone , VNPOST, VNpay, VETC... to take advantage of the lean business model, towards customer experience and innovation and creativity of FinTech.
In addition, Nam A Bank also brings technology and digital innovation into life. The bank has implemented many practical activities, with high-tech products and services. Notable programs include: Market 4.0, Tourism 4.0, Cashless Street, etc.
New business models based on digital transformation such as ONEBANK automatic digital transaction points along with high-tech products and services have created new transaction methods, helping customers access easily, quickly, anytime, anywhere.
Being at the forefront of digital transformation has helped Nam A Bank's customer base increase sharply in recent years. It is also the solution to the problem of expanding the network while still ensuring reduced operating costs, increased transparency, and improved operational efficiency.
In 2023, the number of Banking Users increased by more than 136% compared to the same period last year and reached more than 100% of the annual plan. In addition, the total number of transactions in 2023 increased by more than 88% compared to the same period last year; increased more than 12 times compared to 5 years ago in 2018.
Representative of Nam A Bank - Mr. Nguyen Vinh Tuyen, Deputy General Director said: " The certificate of merit from the Minister of Information and Communications, Chairman of the Vietnam Digital Communications Association is an honor and a motivation for Nam A Bank to continue to enhance technology in business and management activities, in line with industry trends and the bank's business strategy.
This is also a testament to the correct orientation and the proactiveness, creativity, innovation and dedication of Nam A Bank's staff in the Bank's operations in general and the information technology sector in particular ."
Along with these prestigious awards, Nam A Bank was recently recognized as the leading bank in the Vietnam ICT Index 2022 announced by the Ministry of Information and Communications.
In 2023, Nam A Bank was awarded a series of prestigious awards by prestigious domestic and foreign organizations such as: Vietnam Digital Transformation Award - Vietnam Digital Awards 2023 by Vietnam Digital Communications Association, Most Innovative Digital Banking Ecosystem in Vietnam 2023 by Asian Banking & Finance Magazine, Most Innovative Retail Bank in Vietnam 2023 by World Economic Magazine; Mr. Nguyen Vinh Tuyen - Deputy General Director of Nam A Bank received the Outstanding Digital Transformation Leader Award in 2023...
Bao Anh
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