To clean up data and avoid unnecessary fees for customers, many commercial banks have simultaneously announced the closure of accounts that have not had any transactions for a long period of time, thus preventing unnecessary charges for customers.
According to an announcement from National Commercial Bank (NCB), in January, the bank will close accounts that have had no transactions for at least 24 consecutive months (calculated from December 31, 2025 onwards). This applies to accounts with balances lower than the inactive account management fee (below 20,000 VND).
Previously, starting in December 2025, Saigon Hanoi Bank (SHB ) began closing accounts with a zero balance and no transactions for 24 consecutive months (as of October 30, 2025).
Not only NCB and SHB, but also many other banks are reviewing and closing payment accounts that have not had transactions for a long time.
Some banks have announced they will charge a fee of 11,000 VND for accounts that remain inactive for 12 consecutive months.
According to the banks, this fee policy aims to encourage customers to manage their accounts more effectively. If customers still wish to maintain their payment accounts, they are required to deposit funds and conduct transactions.
Conversely, if there is no longer a need to use the account, customers are required to go to branches or transaction offices to close the account. This action is taken based on the account opening and usage agreement between the bank and the customer, and complies with the State Bank of Vietnam's regulations on data cleaning.
According to bank representatives, even though many accounts have low transaction volumes, banks still have to allocate resources to invest in technology, security, and management and maintenance.
Closing or temporarily freezing "junk" accounts offers a double benefit: it helps banks reduce system management costs while also helping customers avoid negative balances due to automatically accumulating management fees over the years.
In particular, this activity is closely linked to the Government 's Project 06. The State Bank of Vietnam stated that, as of October 10, 2025, more than 132.4 million individual customer records and 1.4 million organizational records had been verified biometrically via chip-embedded citizen identification cards or the VNeID application, ensuring a safe transaction environment.
Banks advise users to proactively review all their accounts, especially those that are no longer in use or have a zero balance. If needed, users should perform at least one financial transaction or log into their banking app to reactivate them.
HA (synthetic)Source: https://baohaiphong.vn/ngan-hang-thong-bao-dong-cac-tai-khoan-khong-co-giao-dich-trong-thoi-gian-dai-533449.html
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