The program aims to develop inclusive digital services, focusing on people and businesses; comprehensive digital transformation in state agencies; strong decentralization and delegation of power on digital platforms; and development of infrastructure, data and a unified national digital platform. Data is identified as a strategic resource, with priority given to building national and specialized databases according to the principles of "correctness, sufficiency, cleanliness, liveness, unity and shared use".

The Da Nang City Intelligent Operation and Monitoring Center (IOC) deploys data sharing to wards and communes. Photo: VNA
The program aims for smart, automated operations, prioritizing the application of artificial intelligence in providing online public services and supporting decision-making. The goal is that by 2030, all activities of state agencies will be carried out on a centralized, interconnected digital platform; ensuring network security and national digital sovereignty .
One of the specific goals of the program is to provide inclusive, smart digital services:
Phase 2025 - 2027: 100% of full-process online public services on total eligible administrative procedures; 100% of information, papers, and documents in administrative procedures related to production and business activities are provided only once to state administrative agencies; 95% of people and businesses are satisfied when using online public services .
2028 - 2030 period: 99% of people and businesses are satisfied when using online public services; 50% of essential online public services are deployed proactively, supported by AI to "personalize", notify or suggest actions according to important milestones in life; 100% of state agencies provide standard open data; 100% of records and results of administrative procedure settlement are digitized; 80% of information and data that have been digitized in administrative procedure settlement and public services are exploited and reused.
The program sets out 9 groups of tasks, including the requirement to digitize 100% of records and results of administrative procedure settlement; develop open data; form at least 3 clusters of National Data Centers; train digital skills, and integrate artificial intelligence in the training program for civil servants.
Chi Tam
Source: https://congthuong.vn/phe-duyet-chuong-trinh-phat-trien-chinh-phu-so-den-nam-2030-432945.html






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