Propaganda and dissemination of the Law on Consumer Rights Protection

On the morning of November 18, the Department of Industry and Trade coordinated with the National Competition Commission and the Ministry of Industry and Trade to organize a conference to disseminate the Law on Consumer Protection No. 19/2023/QH15 and legal documents detailing the implementation of the Law. Attending the conference were representatives of departments, branches and 200 representatives of organizations, enterprises and individuals engaged in production and business in the province.

At the conference, the Department of Industry and Trade disseminated the Law on Consumer Rights Protection; noted the new points of the Law compared to the old Law of 2010.

The representative of the Consumer Protection Board, National Competition Commission conveyed an overview of the Law on Consumer Protection, some basic responsibilities of enterprises and consumer dispute resolution; responsibilities of enterprises in collecting and protecting consumer information; regulations on controlling standard contracts, general transaction conditions in transactions with consumers.

Representatives of the Consumer Protection Board and the National Competition Commission disseminated an overview of the Law on Consumer Protection.

To ensure consumer rights, the Department of Industry and Trade requests departments, branches and localities to proactively coordinate in managing and supervising the compliance with the law of production and business organizations and individuals, creating favorable conditions for organizations and individuals to proactively participate in protecting consumer rights and handling violations affecting consumer rights. State management agencies and associations should strengthen propaganda and dissemination of consumer knowledge and laws to the people. Production and business organizations and individuals providing goods and services in the province need to promote the application and development of advanced technology to produce goods and provide safe services, ensuring quality; improve business culture, respect the rights and listen to the opinions of consumers.

Dinh Hang

Source: https://baoquangninh.vn/tuyen-truyen-pho-bien-luat-bao-ve-quyen-loi-nguoi-tieu-dung-3385039.html