Comprehensive implementation of measures to prevent and combat natural disasters
In localities directly affected by the storm, Viettel Telecom has activated emergency response plans, including: Reinforcing telecommunications infrastructure, checking the broadcasting station system; Preparing supplies, backup power sources and organizing 24/7 response; Mobilizing 150 technical teams ready to support affected provinces; Increasing the number of customer service staff via the switchboard by 1.5 times the usual number.
Proactively alert and support customers
Viettel Telecom has sent warning messages to 2.5 million customers in affected areas, instructing them on how to turn off electronic devices such as modems and TV receivers to ensure safety.
At the same time, the Corporation has also prepared nearly 6,000 km of backup fiber optic cables, 237 free battery charging points and mobile sales teams; to ensure the ability to quickly restore service after the storm.
Implementing policies to support people before storm Wipha makes landfall
As early as the afternoon of July 20, Viettel Telecom issued a policy to support nearly 4 million customers in areas where typhoon Wipha is forecast to make landfall. Specifically, it offers promotions on card top-ups with free data credits, and introduces suitable preferential packages to help customers maintain uninterrupted connections.
Viettel Telecom will continue to monitor the impact of the storm and promptly apply additional support and care policies for customers in affected areas./.
Source: https://baonghean.vn/viettel-khan-truong-ung-pho-bao-wipha-san-sang-dam-bao-thong-tin-lien-liang-cho-nguoi-dan-10302835.html
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