VinClub increases many benefits for Vinmec customers

6x benefits, plus incentives

Ms. Nguyen Thi Hoa (29 years old, Ha Dong district, Hanoi ) just welcomed her first child at Vinmec Times City International General Hospital and was surprised to receive a 3% discount and 3% points on the entire cost of the service package. When the cashier instructed her to download the VinClub application, she learned that she was already a Diamond member - the highest level of VinClub, thanks to her regular use of the SM Green taxi for prenatal check-ups.

"Just because I love the cleanliness and civility of this taxi, I became a Diamond member of Xanh SM. As a result, the first time I came to Vinmec, I received a great deal, even though I had never been a customer of the hospital before. The benefits that VinClub brings are truly impressive," Ms. Hoa shared.

After learning about VinClub, Ms. Hoa learned that from August 8, 2024, customers using services at Vinmec and all products and services in the Vingroup ecosystem, including VinFast, Vinhomes, Vinpearl, Vinschool and Xanh SM, will receive direct discounts on sales prices and accumulate Vpoint points, depending on their membership level.

VinClub membership ranks are based on customers' historical transaction data with each Vingroup member unit. Customers will enjoy the highest rank and have that rank unified with all other brands. VinClub's "6 times" privilege policy is considered a superior point in VinClub's loyalty customer policies.

At Vinmec, the benefits that customers enjoy with 3 membership levels: Gold, Platinum, or Diamond are 2%, 4%, and 6% of the cost, respectively. This is beneficial for those who need to use services that require high costs and long-term, such as surgery, inpatient treatment, or high-end health services.

In addition to financial incentives, Diamond customers also enjoy non-financial benefits, such as a private hotline to remind appointments, monitor, consult, etc.

VinClub offers attractive privileges to loyal customers when using products and services in the Vingroup ecosystem.

The more you swipe, the bigger the discount

Unlike Ms. Hoa, for the past 2 years, 4 members of Mr. Nguyen Van Nam's family (Hai Ba Trung District, Hanoi) have all chosen Vinmec for their health care needs. During a recent visit to the hospital for a gastrointestinal endoscopy, Mr. Nam was advised about the VinClub program.

He decided to transfer all of his family's expenses from January 1, 2023 to June 30, 2024 to his own joint account. Thanks to that, he was immediately promoted from Gold to Platinum, while also bringing increased benefits to all 4 family members.

"After many years of visiting Vinmec, I find that the VinClub loyalty program is far superior to previous membership programs. The list of incentives has been expanded, including medical products and services that were rarely discounted before, such as obstetrics, pediatrics, and vaccinations...", Mr. Nam commented.

According to Mr. Nam, the advantage of VinClub is that it allows multiple promotions to be applied at the same time, instead of only allowing one promotion per service use. Therefore, the gastroscopy - colonoscopy package that he used this time was discounted by 4%, in addition, he also received a new medical examination voucher.

"With this kind of preferential policy, in the next few days I will invite both parents to come to Vinmec for a health check-up. The hospital not only strives to improve the skills of doctors and the quality of care, but also brings experiences with dual benefits like this. That proves that Vinmec is very good at retaining customers," Mr. Nam shared.

With the powerful VinClub card, Vingroup customers swipe more and more to enjoy more incentives.

Although it has just been launched, Vingroup's new loyalty program with the VinClub card has received attention and support from Vinmec customers. During the first week of the program's launch, receptionists and cashiers at Vinmec Hospital were busier than usual to fully convey information about VinClub's incentives and benefits to each customer.

"For new customers or those who do not have enough accumulated points to reach the membership level, I always remind you to install the VinClub App within 24 hours to accumulate Vpoints and ensure membership benefits," said Ms. Pham Minh Anh, cashier at Vinmec Times City.

The VinClub loyalty program, effective from August 8, 2024, is designed to provide all Vingroup customers with outstanding and continuous experiences in all of the group's products and services.

VinClub's multi-incentive incentives are a powerful support, accompanying Vietnam's leading private healthcare system in carrying out the mission of "Caring not only with talent and medical ethics but also with empathy", from lifelong care to continuously increasing benefits for all patients.

Source: https://dantri.com.vn/suc-khoe/vinclub-gia-tang-nhieu-quyen-loi-cho-khach-hang-vinmec-20240819101725981.htm