Building and operating the National Hotline for Domestic Violence Prevention and Control

This is one of the items of the Project "Improving capacity to prevent and respond to domestic violence in the period 2025-2026", launched by the Ministry of Culture, Sports and Tourism in coordination with the United Nations Population Fund (UNFPA) in Vietnam with financial support from the Korea International Cooperation Agency (KOICA) on November 25, 2025, to strengthen the system of prevention and response to domestic violence (DV) in Vietnam.

The event took place on the occasion of the International Day for the Elimination of Violence against Women (November 25); the opening of the 16 Days of Action Global Campaign and the National Action Month for Gender Equality and Prevention and Response to Gender-Based Violence in Vietnam.

The project "Improving capacity to prevent and respond to domestic violence in the period 2025-2026" was launched on November 25, 2025. Photo: PV

Domestic violence, especially violence against women and girls, still exists in many places around the world as well as in Vietnam. Results from the 2019 National Survey on Violence against Women show that there are still challenges that need to be addressed together, such as nearly 63% of women have experienced at least one form of violence by a husband/partner in their lifetime; 31.6% experienced violence within the 12 months prior to the survey; the economic costs caused by domestic violence are huge (on average, women lose 26% of their annual income, and the total loss is equivalent to 1.81% of Vietnam's GDP)...

In addition, in the context of rapid digital transformation in Vietnam, forms of domestic violence are also changing. Behaviors such as online harassment, digital surveillance, threats, or sharing sensitive images without consent are on the rise at an alarming rate. These forms of online violence perpetuate manipulation and coercion. This reality shows the need to strengthen prevention, promote early reporting, and expand victim-centered support systems to respond to all forms of violence.

Speaking at the launching ceremony, Deputy Minister Ministry of Culture, Sports and Tourism Trinh Thi Thuy emphasized that the Project approved and officially launched today is the result of a meticulous, serious and responsible preparation process by the Ministry of Culture, Sports and Tourism, agencies of the Vietnamese Government and the United Nations Population Fund in Vietnam.

Project by Ministry of Culture, Sports and Tourism is the governing body; the Department of Grassroots Culture, Family and Library is the proposing agency and project owner. The project aims to support the enhancement of the effectiveness of domestic violence prevention and control at the national and local levels through enhancing the effectiveness of law enforcement and improving the quality of support services for victims of domestic violence.

The project focuses on supporting the implementation of urgent tasks such as: building and operating a national hotline for domestic violence prevention and control; enhancing inter-sectoral coordination capacity; improving the quality of support services for domestic violence victims; promoting the application of technology and innovative communication in domestic violence prevention and control.

“The project will achieve practical results, contributing to improving the quality of support services for people with domestic violence and promoting the building of a healthy and humane cultural environment in every Vietnamese family,” the Deputy Minister believes.

Signing of cooperation agreement between Ministry of Culture, Sports and Tourism and UNFPA. Source: Ministry of Culture, Sports and Tourism

Also at the ceremony, UNFPA Representative in Vietnam Matt Jackson pledged to continue accompanying and supporting Ministry of Culture, Sports and Tourism Effective implementation of this Project: “We will continue to provide technical assistance, policy advice, evidence-based models and resource mobilization, particularly to maintain and expand essential services for survivors of violence. We also strongly encourage the upgrading and operation of the national hotline for domestic violence prevention and control, review and strengthen inter-sectoral coordination mechanisms, promote awareness-changing communication, improve data systems and replicate effective models nationwide.”

Source: https://baophapluat.vn/xay-dung-va-van-hanh-tong-dai-dien-thoai-quoc-gia-ve-phong-chong-bao-luc-gia-dinh.html