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The State Bank of Vietnam (SBV) has just issued Official Dispatch No. 10328/NHNN-TD requesting credit institutions, foreign bank branches (referred to as credit institutions) and SBV branches in Regions (8, 9, 10, 11) to continue to deploy and implement solutions to support and remove difficulties according to the direction of the SBV in Official Dispatch No. 9651/NHNN-TD dated November 4, 2025 for customers in the areas of the Central region affected by storms No. 12, 13 and floods in October and November 2025 (adding additional provinces and cities including: Khanh Hoa, Gia Lai, Dak Lak , Lam Dong).
Credit institutions proactively review the situation of damage to customers' loans to promptly report to the State Bank branches in the area to advise the People's Committees of provinces and cities to direct relevant organizations and individuals in the area to complete documents, procedures, and debt cancellation procedures (if any) according to the provisions of Decree 55/2015/ND-CP dated June 9, 2015 of the Government on credit policy for agricultural and rural development, amended and supplemented by Decree No. 116/2018/ND-CP dated September 7, 2018, Decree No. 156/2025/ND-CP dated June 16, 2025 and Circular 29/2025/TT-NHNN dated September 30, 2025 of the State Bank.
The State Bank requests the Chairmen of the Board of Directors/Board of Members, General Directors of credit institutions and Directors of State Bank branches in the above-mentioned areas to urgently implement this.
During the implementation process, if any difficulties or problems arise beyond their authority, credit institutions and State Bank branches in the Regions must promptly report to the State Bank for consideration and handling.
Source: https://baodautu.vn/yeu-cau-cac-to-chuc-tin-dung-tham-muu-khoanh-no-ho-tro-khach-hang-bi-thiet-hai-do-bao-lu-d441370.html
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