Agribank expanded connections with over 45 million transactions, total transaction value reached 60 trillion VND, actively contributing to the development of non-cash payments.
Along with the flow of technology, cashless payment experiences and many of the most convenient digital financial services are becoming an inevitable part of life. Accompanying the entire banking industry, Agribank has many policies and solutions to develop new services, functions and utilities in payment using modern technology to meet the increasing needs of customers.
Many of Agribank's E-Banking products and services have been trusted by many customers after being put into application, such as: Opening eKYC online accounts, non-physical cards, contactless chip cards, codes Electronic PIN ePIN, payment by VietQR code, multi-function ATM (CDM) with automatic deposit and online deposit function, Agribank Digital Bank model, withdrawal function by code...
In 2023, Agribank will continue to focus on developing a variety of modern products and services, applying high technology, following a multi-service business model in the direction of developing a professional and modern bank with the motto " customer-centric”.
Agribank expanded connections, signed cooperation agreements with partners such as Groups, Corporations, schools, hospitals, Fintech Companies, e-commerce platforms, e-wallets... with the above quantity 45 million transactions, total transaction value reached 60 trillion VND, actively contributing to the development of non-cash payments, implementing the National Comprehensive Financial Strategy, and being a commercial bank with excellent achievements in the digital transformation of the banking industry.
Notably, in recent years, electronic payments in the region and public administrative services have been actively promoted. Many public service groups have now implemented payments using electronic methods, bringing convenience and speed to people.
Agribank has strengthened information, propaganda, and guidance on non-cash payments, electronic payments, and skills in using safe and reasonable banking services; Raise customer awareness of cybersecurity risks and fraudulent activities in cyberspace.
Along with that, Agribank regularly organizes or participates in roadshows, fairs, seminars, introducing electronic banking products and chip card products, to business households and small traders for consultation and opening. card, create VietQR code for your customers. The advantage of having branches across the country has helped widely propagate the non-cash payment policy and modern banking products and services to all customers across the country.
Recognizing that digital transformation is a key task, every year, Agribank spends a large budget on investment in construction and application of information technology systems, ensuring operations for an average of millions of transactions per day. In which automatic transactions account for 91,97% of the total transactions. Agribank currently has nearly 20 million customers with payment deposit accounts, nearly 16 million customers using ATM cards, and nearly 15 million customers using payment services via Mobile Banking channel.
From 2016 until now, 12 applications and information technology systems of Agribank have been consecutively honored at the Sao Khue award for excellent information technology systems in the fields of Finance - Banking and Digital Banking.
Many of Agribank's service groups continue to grow; Agribank's card market share continues to maintain its position in the Top 3 commercial banks in the Vietnamese card market with over 18,2 million active cards. Agribank continues to be honored to receive many prestigious awards such as Top 10 Strong Brands in Vietnam 2023, Top 10 Vietnamese Bank Brands in the 500 most valuable Bank Brands in the world (according to Brand Finance Ranking 2023), Award for Excellent International Payment Quality awarded by JPMorgan, Standard Chartered and Wells Fargo...
In the coming time, Agribank will continue to deploy and further promote digital transformation activities to improve quality, operational efficiency and increase customer satisfaction. Specifically, in addition to building and perfecting policy mechanisms, organizational models, and business processes to create favorable conditions to promote the deployment and application of technology to banking activities and banking development, digitally, Agribank invests in developing and modernizing information technology infrastructure; Build and effectively deploy the Information Technology Development Strategy...
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