Microsoft's cloud computing service is experiencing problems.

Microsoft says it is restoring nodes, rerouting traffic through stable nodes, and load balancing to restore full operational scale.

On October 29th, a large number of Microsoft's global customers experienced access disruptions due to a technical issue related to the Azure cloud computing service.

According to the company's announcement, the incident began around 4 PM GMT on October 29th (11 PM Vietnam time on October 29th) when an "unintentional configuration change" affected Azure Front Door – a content delivery network used by many businesses to optimize application performance.

At 10:30 PM GMT on October 29th (5:30 AM on October 30th in Vietnam time), Microsoft announced that it had completed the redeployment of the “final safe configuration,” while also warning that some users may still experience “intermittent interruptions” during the system recovery process.

The company said it was seeing “significant signs of improvement” in the affected areas. Data from DownDetector shows the outage was widespread, impacting numerous websites and services such as Xbox, Alaska Airlines, and the Costco supermarket chain.

Microsoft further explained that configuration changes are a common occurrence in the technology field, but even a small mistake can cause a chain reaction in globally interconnected cloud systems.

Microsoft said it is restoring nodes, rerouting traffic through stable nodes, and load balancing to restore full operational scale.

This incident occurred just a week after Amazon's AWS cloud computing network experienced a malfunction, paralyzing numerous online services, from streaming platforms to banks, for hours. AWS currently leads the global cloud computing market, followed by Microsoft Azure and Google Cloud.

(VNA/Vietnam+)

Source: https://www.vietnamplus.vn/dich-vu-dien-toan-dam-may-cua-microsoft-gap-su-co-post1073732.vnp