Voters of O Mon district reflected that people had to pay service fees to the Post Office in order to be issued with their citizen identification cards at home, however, there were cases where people were not delivered to their homes by the Post Office, but had to go to the ward police station to receive them. or local police to deliver to your home. The response of the City People's Committee is as follows:
Receiving feedback from voters in O Mon district, the City People's Committee directed the City Post Office to coordinate with functional forces to verify the contents of voters' feedback. Through verifying the issuance and return of citizen identification cards at home, some cases in the district did not comply with regulations, there are still some cases where people go to the ward police station to receive or the regional police to deliver to their homes. , for many reasons.
Specifically: people are often away from home or cannot be contacted by phone or can't find the address according to the information provided by the people; During the COVID-19 pandemic, a large number of citizen IDs were returned. In order to ensure epidemic prevention and timely return of IDs to people, the district police moved to the ward police station to coordinate with the post office to distribute. In addition, there are some cases where the Post Office and the Regional Police cooperate to deliver the same.
In cases where voters are not allowed to deliver citizen IDs at home due to subjective reasons from the Post Office, the Post Office will refund the collected fees from people. Simultaneously, Can Tho City Post Office has directed to rectify affiliated units, requesting to immediately remedy the situation of voters' complaints to ensure the delivery of citizen identification cards to people's addresses.