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| Construction units are accelerating the progress of the Ba Trieu road upgrade and expansion project. Photo: Le Tho. |
At the meeting to hear reports on the implementation of the double-digit economic growth target and state budget revenue in 2026, held on the afternoon of June 17, 2026, Member of the Central Committee of the Party, Deputy Secretary of the City Party Committee, and Chairman of the City People's Committee Nguyen Khac Toan gave a very noteworthy directive regarding the handling of obstacles for businesses and investors.
The Chairman of the People's Committee of Hue City requested the implementation of a "48-hour problem-solving" mechanism, to be completed by June 2026. Accordingly, departments, agencies, and localities must designate a focal point to receive and process requests from businesses and investors, and provide feedback or propose solutions within a maximum of 48 hours from the time of receipt.
For matters exceeding their authority, they must promptly report to the City People's Committee for consideration and resolution; avoiding any shirking of responsibility, passing the buck, or prolonged processing times.
This requirement is set in the context of the first half of 2026, where although Hue's economy continues to maintain positive growth momentum, with an estimated GRDP increase of over 9%, to achieve the full-year target, Hue still needs to achieve a growth rate of over 10.5% in the second half of the year.
This goal is currently facing numerous challenges due to bottlenecks at the local level, such as the disbursement of public investment funds, land clearance, investment procedures, supply of construction materials, and the fact that the progress of some key projects has not yet been fully resolved.
The "48-hour problem-solving" mechanism is not simply a regulation on the time frame for handling tasks, but should be understood and viewed as a new approach to economic development management by local leaders; it is a requirement for responsibility, proactiveness, and the ability of the administrative apparatus to support businesses.
For a long time, when we talk about the investment environment, we often think about local mechanisms, policies, or incentive packages. Those factors are very important, but for many businesses, equally important is timely feedback from regulatory agencies regarding any difficulties encountered.
In reality, many projects are delayed not because of a lack of capital, investors, or market opportunities, but because the documentation has to go through too many stages and too many agencies without receiving a final answer.
Meanwhile, in investment activities, time is also a cost—money. Every day of delay entails financial costs, missed opportunities, and reduces the effectiveness of the project and the business. A procedure that drags on for a few weeks can cause a business to miss out on business opportunities or have to adjust its entire production plan.
Therefore, the implementation of the "48-hour problem-solving" mechanism for business and investor proposals, especially the requirement to avoid vague discussions, shirking responsibility, and having documents circulate freely between agencies... by the Chairman of the Hue City People's Committee, is something the business community has long awaited.
Another positive sign is that, in addition to the "48-hour problem-solving" mechanism, the Chairman of the Hue City People's Committee, Nguyen Khac Toan, also requested the implementation of a "Satellite Task Force" model; in which leaders of departments and agencies must directly go to the site, work with businesses, investors, and localities to resolve difficulties. This is a vivid example of the shift from a management mindset to a service mindset. Instead of waiting for businesses to approach government agencies, government agencies proactively approach businesses to solve problems.
If the "48-hour problem-solving" mechanism and the "Satellite Task Force" model are implemented effectively, not just formally, they will not only be solutions for Hue to maintain and accelerate its development pace, but also to achieve its growth target for 2026.
More importantly, this can contribute to the formation of a service-oriented administration, where all the difficulties faced by businesses are listened to, responded to, and resolved with the highest sense of responsibility.
Source: https://huengaynay.vn/kinh-te/48-gio-de-giu-va-tang-toc-nhip-phat-trien-167083.html
