These individuals typically use methods such as phone calls or text messages via Zalo or SMS to demand that people pay their water bills, request photos of their water bills, and instruct customers to register for increased water usage quotas by accessing links, installing software on their phones, or sending OTP codes, with the aim of defrauding customers.
To avoid these sophisticated scams, customers should take note of the following:
Be wary of calls and messages from unknown individuals.
- Absolutely do not provide personal information via phone, Zalo, or SMS.
- If you receive a water bill payment request or a request to increase your water usage limit, please double-check the information through the Company's official channels such as:
+ Website: https://quawaco.com.vn/
+ Zalo OA: Quang Ninh Clean Water Joint Stock Company
Customer service hotline: 1900 545 520
If you receive a text message or email containing a link requesting payment of your water bill or registration for an increased water usage limit, please verify its authenticity and AVOID clicking on these links.
Never download any applications from unknown sources, such as those sent to you by strangers, to your phone.
When contacting Quang Ninh Clean Water Joint Stock Company for direct business, employees will present a letter of introduction bearing the company's seal.
If you have any doubts about a call, text message, or any information related to water supply services, please contact Quang Ninh Clean Water Joint Stock Company immediately to verify the information.
In the event of becoming a victim of fraud, citizens should immediately report it to the police so that they can receive timely assistance and resolution.
We respectfully inform our valued customers!
Source: https://baoquangninh.vn/cong-ty-co-phan-nuoc-sach-quang-ninh-canh-bao-lua-dao-3356695.html
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