Accordingly, the city has deployed 11 kiosks, located at the City Public Administrative Service Center and the headquarters of 10 commune-level public administrative service centers, including: Hai Chau, Hoa Cuong, An Hai, An Khe, Cam Le, Ngu Hanh Son, Tam Ky, Nui Thanh, Huong Tra, and Thang An.
This is one of the pioneering solutions in the modernization of public administration, applying artificial intelligence and intelligent recognition technology to automate the process of issuing digital copies and providing online public services.
To verify documents, citizens can now do so directly at the kiosk without having to queue to submit their applications as before. In just a few minutes, the system will automatically identify, check the validity, verify the information from the original documents, and forward them to the processing officer to issue a legally valid electronic copy.
The system significantly reduces the workload for public administrative staff thanks to the digitized and automated processes of guidance, document lookup, and verification. The city will evaluate the model after the pilot period to further refine it and consider expanding it in the future.
The pilot implementation of the Smart Kiosk System is a concrete step from administrative reform to proactive, smart-service administration, contributing to simplifying processes, reducing costs, saving time and effort for citizens, while enhancing transparency and modernity in handling administrative procedures.
This is a significant event, demonstrating Da Nang city's determination to concretize the central government's major policies on breakthroughs in science , technology, innovation, and national digital transformation; it is a concrete step to continue effectively implementing Government Project 06, exploiting and promoting the value of population data to reduce and simplify administrative procedures based on data, and improving the quality of service for citizens and businesses.
As part of the launch ceremony, Agribank donated 1 billion VND in social welfare funding for the education sector to Da Nang city, through the Standing Committee of the Vietnam Fatherland Front Committee of Da Nang city.
Source: https://nhandan.vn/da-nang-thi-diem-tram-dich-vu-cong-so-post970186.html
![[Video] Weather forecast for tonight and tomorrow, June 27, 2026: Thunderstorms cover Northern Vietnam, cool weather.](https://vphoto.vietnam.vn/thumb/402x226/vietnam/resource/IMAGE/2026/06/26/1782479124716_dem-26-png.webp)
