J&T Express promotes the culture of "On-time delivery"

J&T Express has just launched the contest "Delivery on time - Receive safely" to encourage the working spirit of employees and bring joy and satisfaction to customers.

The second half of 2024 is the peak shopping season, the sprint of retail and delivery units. The "On-time delivery - Complete receipt" competition organized by J&T Express is a stepping stone to strengthen the solidarity and cohesion of the "links" in the operating system. From there, improve service capacity, aiming for completeness and the highest benefits for customers.

The contest encourages employee morale and brings satisfaction to customers nationwide.

Held for the first time in 2022, J&T Express's "Smiling Angels - Delivery of a Thousand Smiles" contest attracted attention when it found outstanding delivery staff, spreading inspirational stories. Up to now, the contest has become a meaningful annual activity of this express delivery brand. According to the brand representative, the contest aims to find and honor outstanding individuals and groups, people who are brave in their own profession and always bring the best value to customers.

In 2024, towards the 6th anniversary of J&T Express's operation in Vietnam, the contest has returned with excitement with the theme "On-time delivery - Complete receipt" organized on a large scale across the system. The participants of this year's contest have been expanded to include official delivery staff and network post offices and business post offices of the brand nationwide. Accordingly, the contest is ranked and awarded based on 3 criteria: Style, performance and attitude with a total cash prize value of 3 billion VND and many cash gifts.

Shipper delivering "on time" and "completely" is the top priority at J&T Express

With the theme "On-time delivery - Complete receipt", delivery staff in particular and the J&T Express post office system nationwide in general, will have the opportunity to demonstrate their ability to support customers in delivering and receiving completely. At the same time, they will accompany them in difficult times when they need help or when problems with orders occur. The theme of the contest also answers the question expressing the goal of J&T Express and the team unanimously aiming for "On-time delivery - Complete receipt". "This is not only a responsibility but also a commitment to providing maximum care so that customers can confidently place their trust when using J&T Express's services", the brand representative explained.

For J&T Express, constantly improving the quality of human resources, especially the frontline delivery force, is a prerequisite to optimize the experience and increase customer satisfaction. Currently, J&T Express is the only delivery company in the market that achieves 100% of the committed delivery time, according to the 2023 postal service quality report of the Ministry of Information and Communications . "Deliver on time - Receive in full" is not only an activity that contributes to affirming the unique delivery and receipt culture of J&T Express, but also a way for the brand to demonstrate its receptiveness to meet user needs. At the same time, it arouses enthusiasm, love and pride from its employees.

Source: J&T Express

Source: https://phunuvietnam.vn/jt-express-phat-huy-van-hoa-giao-dung-gio-nhan-chu-toan-thong-qua-cuoc-thi-cho-nhan-vien-20240729170626567.htm