Over 1,000 businesses and experts in economics , finance, and technology attended the conference.
AI not only optimizes processes and provides intelligent forecasting but also improves competitiveness and business efficiency. For sustainable growth, businesses need to prepare a strong technological foundation, develop a skilled workforce, and leverage the opportunities offered by AI.
AI is having a profound, widespread, and rapid impact globally, from governments and businesses to workers. 82% of CEOs in the Asia Pacific region have adopted GenAI (to varying degrees) in the past 12 months, achieving results such as: 37% reporting increased revenue, 40% recording higher profits, and 58% noticing improved employee productivity. Vietnam is also entering a period of widespread AI application across many sectors...

Sharing insights on the strategy for applying AI and intelligent data in business management, Mr. Le Hong Quang, General Director of MISA, stated that the percentage of businesses applying AI to management increased from 33% in 2022 to 72% in 2024 (according to IBM, Forbes, and McKinsey). Businesses that use data to make decisions can increase their ability to attract customers by 23 times compared to traditional businesses.

Keeping pace with the trend of applying AI in management, MISA has developed the MISA AVA AI Assistant, integrated into the MISA AMIS unified enterprise management platform. MISA AVA helps businesses quickly query data, generate visual reports, and conduct in-depth analysis, creating a solid foundation for strategic decisions. Simultaneously, with AI technology and data analytics, MISA AVA also forecasts key indicators, supporting flexible management and optimizing operational efficiency.

The application of AI has increased customer service productivity by 1.71 times, using 350 people instead of 600 to handle customer service. It also optimizes financial processes, automates accounting, and helps businesses access capital faster. Currently, over 5,000 businesses have been granted loan limits totaling VND 25 trillion through MISA's AI platform, with a successful disbursement rate 10 times higher than conventional methods.
In 2025, MISA will continue to deploy the AI Agent and OneAI platforms to fulfill its mission of "popularizing AI" for businesses. Instead of having to purchase multiple individual accounts, businesses only need to provide one OneAI account to employees to flexibly use various AI models. OneAI not only saves costs but also facilitates easy management, clear access control, and data security, while helping businesses monitor the effectiveness of AI usage to ensure the right deployment direction…
Source: https://www.sggp.org.vn/misa-khang-dinh-vai-role-ung-dung-ai-post800101.html







