More than 1,000 businesses and economic , financial and technological experts attended the conference.
AI not only optimizes processes and makes intelligent forecasts, but also improves competitiveness and business efficiency. To grow sustainably, businesses need to prepare a strong technology foundation, develop human resources, and exploit opportunities from AI.
AI is having a profound, broad and rapid impact on a global scale, from governments, businesses to workers. 82% of Asia Pacific CEOs have applied GenAI (at various levels) in the past 12 months, and achieved results such as: 37% reported increased revenue, 40% recorded higher profits, 58% noticed employee efficiency. Vietnam is also entering a period of widespread AI application in many fields...
Sharing about the strategy of applying AI and smart data in business management, Mr. Le Hong Quang, General Director of MISA, said that the rate of businesses applying AI in management increased from 33% in 2022 to 72% in 2024 (according to IBM, Forbes, McKinsey). Businesses that apply data to make decisions can increase their ability to attract customers 23 times higher than traditional businesses.
Keeping up with the trend of applying AI in management, MISA developed the MISA AVA AI Assistant, integrated into the MISA AMIS Unified Enterprise Management Platform. MISA AVA helps businesses quickly query data, provide visual reports and in-depth analysis, creating a solid foundation for strategic decisions. At the same time, with AI technology and data analysis, MISA AVA also forecasts important indicators, supports flexible management, and optimizes operational efficiency.
The application of AI helps increase customer care productivity by 1.71 times by using 350 people instead of 600 people to take care of customers, while optimizing financial processes, automating accounting and supporting businesses to access capital faster. Currently, more than 5,000 businesses have been granted a loan limit of VND 25,000 billion through MISA's AI platform, with a successful disbursement rate 10 times higher than conventional methods.
In 2025, MISA will continue to deploy the AI Agent and OneAI platforms to carry out the mission of "popularizing AI" for businesses. Instead of having to buy many individual accounts, businesses only need to provide one OneAI account to employees to flexibly use many AI models. OneAI is not only cost-effective but also easy to manage, clearly decentralizes and ensures data security, while helping businesses monitor the effectiveness of AI usage to deploy in the right direction...
Source: https://www.sggp.org.vn/misa-khang-dinh-vai-tro-ung-dung-ai-post800101.html
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