After a year of operating the two-tiered local government model, decentralization, delegation of power, improved quality of public service delivery, and accelerated digital transformation have brought about many positive changes. Many administrative procedures, especially in the land sector, are resolved more quickly and efficiently, making it more convenient for people to carry out these procedures.
In Yen Xuan commune, Hanoi city, 70-year-old Ms. Dang Thi Thiet said it only took a few days to receive her land use right certificate after correcting her birth year information. According to her, previously the process could take many months, but now the procedure is quick and easy, and elderly people can do it themselves without needing assistance from relatives.
Many land registration applications are now received and processed directly at the commune level, instead of having to go through multiple levels as before, helping to reduce costs and effort for the people.

Mr. Phung Khac Huy stated that he has not been granted a land use right certificate since 1995. After the implementation of the two-tiered local government model, he completed the necessary paperwork and procedures at the commune's People's Committee. After several meetings, his application is currently being processed according to the established procedure.
According to Mr. Nguyen The Truong, Vice Chairman of the People's Committee of Yen Xuan commune, after an initial period of unfamiliarity, the handling of administrative procedures in general and land procedures in particular has gradually become more organized. The circulation of documents and information exchange between levels has been significantly reduced, creating convenience for both citizens and the government in the process of resolving procedures. Many procedures have been shortened by about 34%, and some procedures have even seen a reduction of up to 50% in processing time.

With approximately 60% of the population being ethnic Muong people and a vast geographical area, simplifying administrative procedures has helped people access public services more easily, especially in the field of land, which directly relates to the rights of each household.
Source: https://vtv.vn/nguoi-dan-do-vat-va-hon-khi-lam-thu-tuc-dat-dai-100260620144329775.htm








