Phone numbers impersonating banks for scams.

(NLĐO) – Scammers are impersonating bank employees, calling and sending text messages to invite customers to open accounts and credit cards using these mobile numbers…

On April 23rd, Mr. Nguyen Van (residing in District 1, Ho Chi Minh City) reported to the Nguoi Lao Dong newspaper that for several consecutive days, the phone number 02346889948 has been repeatedly calling, claiming to be the Vietcombank call center, offering account opening services. Despite his repeated refusals, this number continues to harass him.

"This is an automated call; as soon as you answer, they automatically introduce themselves as Vietcombank's call center, regardless of whether you want to listen or not. Is this a genuine bank call center or a scam? How can we stop this?" – Mr. Van asked angrily.

Many others have also reported frequently receiving calls from automated operators claiming to be call centers of various banks, inviting them to open credit cards, bank accounts, and so on.

Vietcombank has confirmed that the aforementioned calls were all scams. According to the bank, this type of scam, where individuals impersonate Vietcombank employees/call center staff and call to offer credit card issuance, is quite common.

Scammers impersonating bank employees call or send messages (SMS, Zalo, Messenger, etc.) to persuade customers to proactively open a virtual debit card or apply for a credit card at the bank. Some of the scam phone numbers that have been reported include: 02366888766, 02488860469, 02888865154…

Automated calls from phone numbers impersonating banks invite customers to open credit cards or accounts, ultimately scamming them.

"The phone number 02346889948 that customer Nguyen Van reported is not the Vietcombank call center number. In some cases, when receiving a call, customers will hear a fake automated message impersonating the call center: 'Congratulations, you have met the requirements to issue a credit card at the bank. If you have any questions, press 1 or 0 to speak to a call center representative' – a Vietcombank representative stated."

If people press the button, the scammers cut off the call, then call back posing as bank employees and tricking customers into providing personal information and confidential banking service information.

At the same time, fraudsters also ask customers to provide some card information to link their cards to their e-wallets, thereby stealing money from the cards.

The information fraudsters often request includes images of the card; the series of numbers printed on the card; the name on the card; a screenshot of the full card number displayed in the VCB Digibank digital banking service; and the OTP code sent to the customer's phone number.

Fraudsters may also request customers to provide account numbers, personal information (ID card number, biometric images, etc.), and service security information (passwords, OTPs, etc.) to log into banking applications and steal customers' assets.

During the scam, fraudsters may ask customers to transfer money to pay for application fees, card issuance fees, etc.

"Vietcombank absolutely does not provide confidential information (card information, VCBDigibank application password, OTP code) to anyone. We do not ask customers to provide confidential service information in any form. Therefore, customers should not access strange links or scan QR codes from unknown sources sent via email, SMS, or social media," the bank advised.

Many other commercial banks such as Agribank, BIDV, Sacombank,ACB , and VPBank also regularly warn about fraudulent schemes and impersonation of banks by criminals. Despite this, many people still fall victim to these scams and lose money unjustly.

Source: https://nld.com.vn/nhung-so-dien-thoai-mao-danh-ngan-hang-de-lua-dao-196250423161039069.htm