The dedication of nurses is demonstrated through their sense of responsibility, love for their profession, and empathy for patients. At the same time, they constantly strive to learn, improve their professional skills, medical ethics, and communication abilities, all with the goal of providing the highest level of patient satisfaction.
The Emergency Department (Vietnam-Sweden Uong Bi Hospital) is the "first gateway" for patients entering the hospital and is always under immense work pressure. The team of 24 nurses works 24/7, divided into two shifts and three teams, always ready to handle severe and critical cases. They are not only highly skilled professionally but also need to be flexible and tactful in communicating with both patients and their families. Mr. Bui Tho Luan, the Head Nurse of the Emergency Department, has worked at the hospital since 2004 and has been with the department since his early days. Mr. Luan recounts: "It's not uncommon for patients to be brought to the emergency room by passersby without identification or family members. But in those situations, the most important thing isn't the paperwork, but saving lives. We bypass all administrative procedures and immediately provide emergency care."
The number of patients seeking emergency care at the Vietnam-Sweden Uong Bi Hospital has increased annually, with 36,936 patients received in 2024 alone, and many complex accident cases successfully handled. These successes are the result of thorough preparation in terms of personnel, equipment, and emergency response procedures. For patients in difficult circumstances who lack sufficient funds, the hospital, in collaboration with the Social Work Team, has appealed to philanthropists for support, ensuring that no one is left behind on their treatment journey.
The Nephrology and Dialysis Department (Bai Chay Hospital) currently manages 135 patients with end-stage chronic kidney disease, including over 60 patients undergoing daily dialysis, and nearly 30 inpatients with kidney diseases. To meet the increasing treatment needs, the department has invested in a modern equipment system including 23 hemodialysis machines, a standard RO water treatment system, and specialized monitoring equipment. The large workload and the unique nature of the specialty require the medical staff to maintain high concentration, quick response in handling situations, and a high sense of responsibility in each shift. Although she has not worked at the department for long, nurse Vu Thi Huyen has become one of the familiar faces, trusted and loved by many kidney disease patients. "Some patients have been undergoing dialysis here for over a decade, treating us like family. Often, besides providing medical care, we always listen, share, and encourage them," Ms. Huyen shared.
Bai Chay Hospital receives between 1,200 and 1,800 outpatients and approximately 800 to 1,200 inpatients daily. With such a large patient volume, the team of 562 nurses, midwives, and technicians, comprising the majority of the hospital's 990 staff members, plays a core role and makes a significant contribution to effective care and treatment. The spirit of learning, training, and scientific research is strongly encouraged.
Nurse Ha Thi Dung, Head of the Nursing Department, said: "Besides our professional duties, the nursing team always proactively participates in scientific research, improving technical procedures, and enhancing service quality. Many research projects at the grassroots and provincial levels have involved the direct participation of nurses, technicians, and midwives. Practicing scientific research not only helps accumulate experience and hone professional skills, but also identifies and addresses shortcomings in clinical care, thereby finding more effective solutions, ultimately aiming to improve the quality of treatment and patient satisfaction."
Recognizing the crucial role of the nursing staff, the health sector has implemented numerous solutions to improve both the quantity and quality of its personnel. Currently, nurses, midwives, and technicians account for nearly 50% of the total workforce in the sector, affirming their core role in public health care.
By the end of 2024, the province had surpassed the target of 25 nurses per 10,000 people set by the Resolution of the 15th Provincial Party Congress for 2025. Notably, 97% of nursing staff in the province have a college degree or higher, with many holding university and postgraduate degrees.
Source: https://baoquangninh.vn/tan-tam-with-nguoi-benh-3357443.html
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