Presenting citizen identification from a mobile phone with the VNeID application installed at a medical facility helps people to have their procedures processed quickly and accurately.

Students are interested, schools are easy to manage

At Tran Phu Secondary School (Thuan Hoa District), an English lesson of the teacher and students of grade 7/6 becomes more lively and attractive thanks to the application of technology in teaching. On the large TV screen are lectures illustrated with images, videos and interactive games. Student Nguyen Minh Anh said: "Learning through visual images and videos helps me understand and remember vocabulary and grammar faster. We are also more confident when we can both study and play effectively."

Not only Tran Phu Secondary School but also most schools in the area have applied technology and software such as PowerPoint, Canva, online learning software Google Meet, Zoom and automatic assessment tools in teaching. Teachers of subjects such as literature, history, geography... have brought visual images and videos close to the lecture topics, created games with multiple choice questions, digital mind maps to help students enthusiastically absorb knowledge faster and remember lessons longer.

Mr. Tran Huu Thang, Principal of Tran Phu Secondary School, said that since 2020, the school has promoted the application of IT, taking advantage of digital platforms in teaching and management, thereby facilitating and improving the quality of teaching and learning. Students not only absorb knowledge better but also develop their creativity, making video clips to participate in a number of competitions.

At the management level, the city'seducation sector has digitized management data, built a database of students and teachers from kindergarten to high school. Thereby, it has provided many utilities for teachers, managers, students and parents. These are the foundations for implementing public services in the education sector such as registration, school transfer, level transfer..., helping students and parents save time traveling. To date, more than 590 schools, with more than 273,000 students and 22,000 staff, teachers and employees have been digitally identified, opening up a flexible and interactive education model to serve digital citizens in the future.

Another highlight is the Hue-S application that helps to closely connect schools - teachers - parents. From announcements, scores, leave requests... of students are all processed quickly on the digital platform.

As someone who has always closely followed the digital transformation process in the area, Mr. Nguyen Xuan Son, Director of the Department of Science and Technology (KH&CN), said that the education sector is considered one of the sectors applying digital technology and practicing digital transformation with the most breakthroughs. Hue was also selected by the Ministry of Education and Training as one of the five pilot localities leading the digital transformation of the entire education sector.

To date, the education sector has transferred 100% of its activities connecting parents, students, teachers and schools to the digital space through Hue-S, contributing to changes and increased interactions between the parties. "Clearly, digital transformation in the education sector has had positive impacts, contributing not only to the development of digital government but also promoting the development of the digital economy and digital society," Mr. Nguyen Xuan Son assessed.

Applying digital technology to lectures helps students understand easily, absorb quickly and increase interaction.

Benefits doctors, benefits patients

Coming to Hue Eye Hospital for examination, just after presenting her health insurance card number on the VNeID application (national identification) on her smartphone, less than 3 minutes later, Ms. NTT was updated with information by medical staff and transferred to the treatment department without having to fill out and declare by hand as before.

Ms. Nguyen Thi Nhu Y, Head of Planning - Professional - Nursing Department of Hue Eye Hospital, said that from the end of 2023, the unit has synchronously deployed patient reception via CCCD or VNeID, updated health insurance codes; cashless payment; declared residence on ASM software and sent medical examination and treatment data of health insurance patients to the electronic health record system (HSSKĐT) to complete data and integrate electronic health books on VNeID.

Thanks to the application of convenient technology platforms, many medical examination and treatment facilities have received and processed procedures for people quickly and conveniently. Diversifying forms of hospital fee payment also creates convenience for medical staff and patients. Hospitals have also digitized all test indications and results, returned results on the software system; and managed pharmaceutical, material, and chemical warehouses well with digital technology software.

Thanks to the application of management software and electronic health records (HSSKĐT), hospitals in Hue have digitized most of the processes from reception, treatment to payment, helping patients save time and reduce hassle.

According to the representative of the Department of Health, the industry is focusing on digital transformation in 3 key areas: Smart medical examination and treatment; Smart healthcare and Smart hospital management. At the same time, the whole industry is also aiming at 2 target groups of activities: Digital transformation group to reduce inconvenience and complaints from people and smart healthcare construction group to create more convenience and increase people's satisfaction.

Currently, hospitals in the area are connecting, sharing, and linking medical data related to the electronic health book integrated on the VNeID application. Through the HSSKĐT system and VNeID, patients, doctors, and relatives can easily look up the process of medical examination, treatment, prescription, and health care for timely and effective treatment. This data also helps doctors diagnose more accurately, manage medical records scientifically and securely.

One of the achievements in digitalization in universal health care of the health sector is the implementation of remote medical examination through the software "Doctor for every home". Currently, 743 health workers have been granted accounts, more than 185,900 citizen accounts have been created and nearly 6,000 people have used the service. This is a model with great potential in accessing health care for people faster and better, especially in remote areas.

Public services and utilities bring convenience and safety to people.

Building a transparent and people-friendly public office

Digital transformation continues to be a topic of special interest and in-depth discussion at the ongoing 9th Session of the 15th National Assembly. In Hue, digital transformation is present and permeating many industries, fields and daily life, changing the face of offices, paving the way for the construction of digital government and smart cities. No longer a slogan, the process of digitizing administrative activities has been creating practical changes in the relationship between the government, people and businesses.

Mr. Giap Van Hoa, a representative of a transportation company in the city, said that in the past, each time he applied for a business license or submitted tax documents, he had to go back and forth many times, wasting a lot of time and effort. Now with online public services and the Hue-S platform, he can submit documents, look up results and receive feedback anywhere via the application installed on his mobile phone. Everything is resolved transparently, quickly and saves time and costs for businesses.

Ms. Nguyen Thi Phuong (Duc Ward, Thuan Hoa District) also no longer hesitates when she needs to do administrative paperwork. "Now everything is updated on the VNeID application, so wherever I am, I can still do some administrative procedures such as "residence notification", "first vehicle registration", on-site feedback... with just a few quick steps", Ms. Phuong shared.

Digital platforms such as Hue-S, VNeID, administrative procedure information systems, open data, digital maps, online learning platforms, digital reports, virtual assistants... are not only technical tools, but have become "soft infrastructure" that helps people and businesses interact conveniently with the government, helping management agencies operate more effectively and transparently.

Mr. Nguyen Xuan Son, Director of the Department of Science and Technology, said that up to now, 100% of the city's departments, branches and sectors have deployed digital platforms in handling work, from documents, work schedules, reports to receiving and responding to on-site feedback. In particular, the city is preparing to move all state administrative management activities to the digital space from July 2025.

"With the synchronization of technical infrastructure and efforts to create and form a transparent and effective digital government, where people and the business community are the subjects of service and are the center, Hue is qualified to participate in the digital era, confidently catching up with the new era," said Mr. Son.

Article and photos: HOAI THUONG

Source: https://huengaynay.vn/chinh-tri-xa-hoi/tien-ich-lan-toa-tu-chuyen-doi-so-153894.html