In order to help customers feel more secure and easily identify calls from the Switchboard, from April 8, 4 VietinBank launches a call service displaying the VietinBank brand (Voice Brandname) from the VietinBank switchboard, specifically as follows. :
– Applicable call type: All outgoing calls from VietinBank Switchboard to customers.
– Display brand name VietinBank for calls to Viettel, MobiFone, VinaPhone subscribers.
– Only make calls to customers, do not receive customer calls back.
– For customers using subscriptions from other carriers or older phone models, the VietinBank brand name will not be displayed, only the regular mobile phone number will be displayed.
Please see details of the switchboard's mobile phone numbers displaying the VietinBank brand name here.
Please see details of phone lines that support VietinBank brand name display here.
In the coming time, VietinBank will continue to research and deploy services to bring outstanding experiences to customers. Customers can experience services designed to best suit individual needs, consistent in quality across traditional and online transaction channels.
For more information, please contact:
– Hotline: 1900 558 868.
– Email: contact@vietinbank.vn.
– Customer service portal: https://contact.vietinbank.vn.
VietinBank
