VNDirect has re-mastered the system, the company is trying to fix it so that trading is expected to resume on Thursday, the company is preparing a customer support policy.
According to the latest announcement from VNDirect, after 2 days of continuous processing from the technology team, VNDirect has begun to regain control of the system and begun to speed up system recovery, however, with a large amount of data, The processing system took much longer than originally expected.
Today, VNDirect has begun to gradually re-enable some internal platforms and some basic services. However, it will still take more time to fix the entire project. The technology department is trying to get the system expected to start operating again this Thursday.
Currently, the company has mobilized maximum technological resources and maximum support from partners such as FPT, Viettel, Bkav and leading industry experts to overcome the problem.
On the customer side, the company said it is preparing plans to have customer support policies in the past and upcoming periods.
Up to now, the VNDirect system has been inaccessible for nearly 2 trading days.
VN-Index increased positively again this morning (Source: SSI iBoard)
Today's market, experiencing a quite positive morning session, increased by more than 6,4 points compared to yesterday's strong "falling" session with the leading industry group being banking.
The market is assessed to be gradually regaining its position as an attractive investment channel, which makes the group of investors who have assets in the VNDirect trading system even more regretful when they still cannot trade again.
Before this information, State Securities Commission (SSC) quickly sent an express dispatch to securities companies and fund management companies on enhancing safety, stability, and smoothness of the stock market.
Specifically: Ensure information technology systems and backup databases are safe and continuous; Proactively review and control security plans for the company's information technology system; Review online transaction processes, control risks, respond to and overcome risks...
The State Securities Commission requests the company to seriously and urgently implement and report the results of review, inspection, and remedial plans (if any) on the above contents to the State Securities Commission and relevant units. before July 1, 4.
2 companies related to VNDirect were also attacked (Screenshot)
In addition to VNDirect, Postal Insurance Joint Stock Corporation (PTI) also fell into a situation where the system was attacked. IPA Securities Investment Fund Management Company Limited (IPAAM) also appears to be inaccessible.
VNDirect is currently the second largest shareholder of PTI, owning more than 15 million shares, equivalent to 20% of PTI's capital. At the same time, the Chairman of the Board of Directors of VNDirect is Ms. Pham Minh Huong, also the Chairman of PTI. And IPAAM, established in 2008, is the only subsidiary of VND (100% owned). However, from the end of 2023, VND has completed the transaction of transferring 100% of its capital contribution in the company to IPA Investment Group, the company's major shareholder.