On March 27, after more than 3 days of a cyber attack that disrupted transactions, VNDIRECT Securities Joint Stock Company said it had restored the system and was reviewing and evaluating the system to absolutely ensure about safety and security for customers transacting at the company.

In the new announcement on its website, VNDIRECT also informed about the roadmap to reopen the system in 4 stages, including: Stage 1 - The system can look up the status and account information of customers on My Account ; Phase 2 - Reopening the money trading system, basic securities trading and derivatives on the basis of sharing with the Exchange; Phase 3 – Other financial products come back into operation; Phase 4 – All other features.

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On the company's website, VNDIRECT announced a roadmap to reopen the system in 4 stages. Screenshot taken at 13pm on March 27.

With VNDIRECT completing phase 1 of the above roadmap, investors participating in transactions through the system of this securities enterprise can now look up their balance on the "My Account" system. Notably, VNDIRECT recommends that users change their password immediately after logging into the system.

Further note to investors about the possibility of errors due to the newly restored system and possibly a large number of customers accessing, VNDIRECT recommends that customers wait and reload the page at another time. The specific time to open the VNDIRECT system in the remaining 3 phases will be informed by the unit to customers in the next announcements.

On the morning of March 27, through the group on Zalo, in addition to informing investors about the roadmap to open the system, VNDIRECT also shared: In the process of overcoming cyber attack problems in recent days, VNDIRECT has Receiving unconditional companionship and support from state agencies, FPT, Viettel, Bkav enterprises and leading technology experts in Vietnam.

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Currently, the customer account status and information lookup system on 'My Account' has been restored by VNDIRECT. Photo: Ngo Vinh

Immediately after the VNDIRECT system was attacked, the State Securities Commission (Ministry of Finance) issued a security warning about the online stock trading system to securities companies and fund management companies. Accordingly, these businesses are required to implement a number of contents to ensure the safe, stable and smooth operation of the stock market.

Talk to reporters VietNamNet, Mr. Hoang Duc Hoan, expert at the Information Security Monitoring Center of Vietnam Cyber ​​Security Joint Stock Company - VSEC, said that the cyber attack incident on the VNDIRECT system continues to be a "warning bell". with all agencies, organizations and businesses with a presence in cyberspace, especially those with important information systems and user data storage.

“Incidents of network information insecurity not only affect the system of the attacked organization, but also directly affect users and partners using the system. To minimize the risk of cyber attacks, units need to implement necessary preventive measures.", VSEC experts shared.

According to recommendations of VSEC experts, in addition to protecting systems according to information security standards, organizations and businesses also need to periodically review and patch security vulnerabilities for both hardware and software. system software; Use separate network infrastructure for important systems; Deploy 24/7 information security monitoring for IT systems.

VSEC experts also note that units are interested in periodically backing up data for IT systems, and organizing periodic training and drills to raise personnel awareness of knowledge and skills. information security capabilities.

With VNDIRECT, experts recommend that, after returning the system to normal operation, in addition to immediately recommending users change their account passwords, businesses also need to focus on updating important information. of users on the system. In addition, businesses and organizations need to have clear and transparent policies in ensuring users' information and rights in case an information insecurity incident occurs.

Transfer to the police in case the VNDIRECT system was attacked by a cyber attackVNDIRECT Securities Joint Stock Company confirmed that the system was attacked by a cyber attack and the problem was fixed. According to VietNamNet's own source, this case has been transferred to the police agency for investigation and handling.