Warm message from the restaurant to the shippers

A chicken rice restaurant in Phu Tho ward, Ho Chi Minh City attracts attention with its notice for shippers.

The neatly printed message, pasted on a water bottle at the entrance of the chicken rice shop, reads: "Dear shippers! While waiting for your order, please sit down and enjoy some iced tea. During peak hours, when the number of orders increases, the shop will try to complete and deliver your order as quickly as possible. Please wait for us." Although only a few short sentences, this message makes shippers feel warm in the midst of hot, rainy days and hurried trips.

Small words, big meaning

Ms. Le My Quyen (24 years old, working at a chicken rice restaurant on Lu Gia Street, Phu Tho Ward) said that the notice has been posted for nearly half a year now. The reason is that the owner saw the shippers working hard in the sun, so she came up with the idea of ​​inviting them to drink water while waiting. The staff placed the water bottle right next to the entrance so that the shippers could easily see and use it. This chicken rice chain has 14 branches, many places have posted similar notices.

Notification line sent to shipper

PHOTO: NVCC

"The staff always tries to get the shipper to deliver the takeaway order to the customer as soon as possible. While waiting, we invite them to drink water to limit the frustration that occurs during rush hour, when the restaurant has a large number of orders. I see that everyone is also very happy to wait, not rushing the staff too quickly," Ms. Quyen confided.

Not long ago, a notice saying "shippers please wait outside, do not sit at the customer's table" at a restaurant caused a heated debate on social media. Many people think that if the restaurant has few tables but many customers, the notice could have been written more tactfully.

Sharing about this issue, Ms. Quyen said that the staff at the restaurant where she works always respect the shipper. As the representative of the customer to buy food, directly delivering the food to the customer, the shipper must also be treated properly. When the shipper stops by for lunch, the restaurant always offers free iced tea, reminds the staff to add more rice and more vegetables.

"During busy times, we hope shippers will understand that they will have to wait a long time. The restaurant is quite small, so we cannot arrange tables for shippers to sit, but there is standing space inside. During quiet times, everyone can sit comfortably," said Ms. Quyen.

Touched by understanding

Many shippers shared that what touched them was not just the glass of water or the chair, but the respect and understanding. In a job that is often stressful, sometimes not being allowed into the shop or having to wait on the side of the road, being invited to rest makes them feel very warm.

The restaurant sells many dishes specializing in chicken.

Mr. Nguyen Ngoc Hung (29 years old), a shipper for a food delivery app, said: "I hope this image will be spread so that everyone can respond, shippers like me will feel very happy". Another shipper, Mr. Vi Van Ngoc (24 years old), expressed: "I have been driving a food delivery vehicle for more than 2 years now, driving on the street all day, sometimes having to stand and wait for orders for a long time, often enduring the rain and heat. When I saw this announcement, I suddenly felt happy because I was cared for. Being able to sit down and drink a cool glass of water while waiting is also a great encouragement".

That seemingly ordinary story also reminds many people of images of human love in the city: free iced tea pots on the roadside, free meals, free haircuts... Although small, they all contribute to spreading the message of sharing and kindness, making the city more lovely. The small notice in the chicken rice shop is not only for shippers but also a gentle reminder to many other people.

Source: https://thanhnien.vn/am-ap-dong-thong-bao-o-quan-com-gui-cac-shipper-18525091722474692.htm