Beware of Adobe scams.

A user with a licensed version of Photoshop discovered that their account was being charged an additional 1.5 million VND each month by a fake Adobe invoice, possibly due to prior information theft.

Many forms of Adobe impersonation scams have occurred before. Photo: Hoxhunt .

In recent years, Vietnam has tightened regulations on the use of licensed software, particularly in businesses and government agencies. Support for copyright and the use of paid software like Adobe Photoshop is becoming increasingly popular.

However, along with the convenience of international payments come potential security risks. Recently, a sophisticated form of fraud has emerged, where fraudsters steal credit card information and conduct transactions impersonating Adobe invoices, leaving many victims unaware of being charged double fees every month.

On Facebook, a user who subscribed to the official Photoshop package for $23 /month (approximately 600,000 VND) discovered an anomaly in their bank statement. For three consecutive months, in addition to the usual fee, their account was repeatedly debited an extra amount of approximately 1.5 million VND (equivalent to over $58 ).

Notably, this transaction appeared under the name “Adobe.com Saggart, Dubl IE”, misleadingly suggesting the obvious fee. The user initially ignored it, but later checked their Adobe account payment history and confirmed that the system only recorded the $23 package.

The unusual invoice could not be found in the Adobe system. Photo: Provided by the interviewee.

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The author of the post continued to use the Adobe Charge Finder cross-checking tool for the transaction on June 7th, and the result returned "No matching transactions found." When she contacted Adobe support directly, she discovered that a strange email address had stolen her card information to automatically pay for their software package.

Speaking to Tri Thức - Znews, Ms. Nguyen N., the person who posted the article, said that she likely leaked her information during an online payment. Some websites require card numbers and CVVs, or perhaps POS machines at convenience stores have tracking installed when swiping cards. Currently, she has reported the incident to her bank and Adobe but is still struggling to get a refund.

Criminals may have installed data-stealing devices when users handed their cards to staff for swiping or made purchases without secure credentials. The phrase "Saggart, Dubl IE" also refers to Adobe's payment headquarters in Europe, leading to the possibility of users mistaking it for software maintenance fees.

If you find yourself in this situation, you need to act quickly to minimize losses. First, immediately block your card through your bank's app or call the hotline to prevent further transactions.

Afterward, users need to contact their bank to cancel the old card, request a new card, and initiate a review process for fraudulent payments. They should also notify Adobe or the relevant platform to block the account of the fraudster using the stolen card information.

Experts recommend covering the CVV security code on the back of your card after memorizing it to avoid revealing the information during payments. In addition, regularly checking your bank statements can help detect unusual transactions that indicate your card information has been compromised.

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Source: https://znews.vn/canh-giac-tro-lua-adobe-post1660399.html