When purchasing a tour for the Lunar New Year 2024 (Year of the Dragon), travelers will receive the auspicious GOLDEN APRICOT BLOSSOM, instantly receive a MEMBERSHIP CARD, and DOUBLE reward points, instantly receiving 50,000 GOLDEN APRICOT BLOSSOM for each transaction of downloading the App and paying online. Reward points are accumulated from any tour transaction at the system of 24 offices and 18 branches nationwide, and can be redeemed for package tours, services, travel gift sets, discount codes, and special offers from Saigontourist Travel and its reputable partners.
Product information, promotions, after-sales service, and customer care on these platforms have created maximum convenience for customers in searching for information, seeking advice, and purchasing tours/ travel services, checking accumulated reward points, especially serving international customers, overseas Vietnamese, customers purchasing high-value tours and those who prefer cashless payment methods, optimizing the experience and creating a close and sustainable relationship between Saigontourist Travel and its customers.
To date, Saigontourist Travel's digital transformation strategy has yielded positive results, achieving a growth rate of over 45% in 2023. This has enabled the company to reach and advise over 500,000 customers through its own and partner e-commerce platforms, apps, websites, and social media channels, contributing to accelerating the digitalization process and goals of Vietnam's tourism industry, adapting to global development trends.
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