SHB - Sustainable Development Bank

For 31 years,SHB has consistently accompanied, created, and spread positive values ​​to the community, contributing to national economic development and preparing to enter a new era of progress for the Vietnamese nation.

Continuing to contribute to national development: With its position among the TOP 5 largest private banks in Vietnam, SHB continues to contribute to the country's development, creating and spreading positive values ​​to society. Over more than three decades of development, SHB has grown into a leading financial institution with a chartered capital of over VND 36,600 billion. As of September 30th, total assets reached VND 688,387 billion, an increase of 9.2% compared to the end of 2023. Business performance indicators remain among the top in the industry. In the first nine months of 2024, SHB's pre-tax profit reached VND 9,048 billion, achieving 80% of the annual plan. The CAR (Capital Adequacy Ratio) reached over 11.8%, higher than the State Bank of Vietnam's regulations, significantly contributing to ensuring safety and maintaining sustainable stability for the banking industry. Furthermore, the bank continues to strictly control credit quality, strengthen debt resolution and recovery efforts for overdue debts, and work alongside customers to overcome difficulties and gradually recover. In its comprehensive and robust transformation strategy for 2024-2028, SHB continuously promotes innovation, applies technology, implements new internal initiatives, and provides customers with convenient and modern products, services, and solutions. As a result, its cost-to-income ratio (CIR) is optimized at 24.68% – the lowest in the entire industry. By applying leading technologies such as artificial intelligence (AI), big data, and machine learning, SHB is undergoing a strong digital transformation from internal processes to customer products and services. The proportion of transactions conducted through digital channels and online platforms is continuously increasing, ranking among the top in the industry. To date, 90% of key banking operations can be fully conducted through digital channels. At the same time, 92% of customer transactions were conducted entirely through mobile banking and internet banking channels.

SHB actively joins hands in contributing to the program to support the elimination of temporary and dilapidated houses for poor and near-poor households - Photo: SHB

Linking Development with Social Responsibility: For over three decades, SHB has consistently and actively implemented the policies of the Government and the State Bank of Vietnam in supporting and accompanying businesses and people. SHB is among the top 5 private banks contributing to the national budget annually. Simultaneously, SHB proactively participates in social welfare activities, infrastructure development, equipment sponsorship, helping students attend school, and assisting people and poor households overcome difficulties and stabilize their lives. Recently, SHB contributed to the nationwide campaign to eliminate temporary and dilapidated houses for poor and near-poor households; implemented interest rate reductions and waivers for customers; and supported people affected by storms and floods. The estimated total amount of support is nearly 150 billion VND. In mid-October, SHB, in collaboration with the Vietnam Buddhist Association and the People's Committees of Tủa Chùa and Điện Biên Đông districts (Điện Biên province), inaugurated two classrooms for ethnic minority boarding primary schools in the province. SHB sponsored a total of 12.5 billion VND. In its journey of spreading compassion to all corners of the country, SHB always pays special attention to the field of education . The bank has accompanied and supported many generations of Vietnamese students through scholarship programs and other meaningful activities. Identifying "People as the main actors" as one of the four pillars of SHB in its Transformation Strategy 2024-2028, alongside its social responsibilities, the bank always emphasizes the role of human resources and corporate culture in its work. With compassion as its foundation, SHB has built a working environment where each employee feels they are part of the common development, encouraged to be creative and contribute. SHB will continue to steadfastly pursue its sustainable development orientation, accompanying and spreading positive values, and joining Vietnam in entering a new era.

SHB was awarded the "Bank for People" award within the framework of the Better Choice Awards 2024. This is one of the proofs of the bank's unwavering commitment to development linked to people, society, and the country. SHB has also continuously been honored with a series of awards such as "Best Bank in Asia", "Bank with Excellent Working Environment", and many other awards from prestigious international financial organizations. The bank also receives high praise and trust from international financial institutions such as the World Bank, IFC, ADB, JICA, etc.

Source: https://tuoitre.vn/shb-ngan-hang-phat-trien-ben-vung-20241204200936905.htm