Customer service

VinaPhone's call center reduces manual monitoring by 70% thanks to GenAI.

VietNamNet

7 giờ trước

Prudential Vietnam strengthens health protection solutions, aiming for a comprehensive financial care ecosystem for customers.

Báo Quốc Tế

28/04/2026

AI Chatbot - A Smart Assistant Elevating Customer Experience at VietinBank

Việt Nam

23/04/2026

Customer care, the 'foundation' of competitiveness in the modern retail industry.

Báo Hải Phòng

03/04/2026

Phu Tho Power Company issues electrical safety warnings during Tet holiday.

Báo Phú Thọ

15/02/2026

There will be no power outages from February 13th to 22nd, except in cases of force majeure.

Báo Phú Thọ

11/02/2026

Over 3 billion VND was raised in the first telecommunications code auction.

Báo Hải Phòng

22/01/2026

Lam Thao Superphosphate and Chemical Joint Stock Company: Gala “Greeting the New Year 2026”

Báo Phú Thọ

26/12/2025

Phu Tho Power Company is replacing over 40,000 remote electronic electricity meters.

Báo Phú Thọ

24/12/2025

Techcombank offers special promotions for loyal customers at the end of the year.

VietNamNet

17/12/2025

Lumi - LPBank's AI-powered call center, ushering in a new standard in customer service.

Việt Nam

16/12/2025

Tourism professional training in 2025

Báo Phú Thọ

12/11/2025

The electricity sector is assisting people in installing customer care applications.

Báo Bắc Ninh

23/10/2025

Customer service in the digital age

Tạp chí Doanh Nghiệp

24/09/2025

Official customer service phone numbers of VNPT

Báo Nhân dân

15/09/2025

Nghe An Power Company provides instructions on installing the EVNNPC customer care app.

Báo Nghệ An

13/09/2025

There is no "duplication" of electricity bills in Hung Viet commune.

Báo Phú Thọ

08/09/2025

Warning against fake news regarding the August electricity bill proposal.

Báo Phú Thọ

05/09/2025

Electricity companies explain the factors affecting electricity bills.

Báo Phú Thọ

05/09/2025

Agribank worked throughout the holiday to ensure timely delivery of gifts to people on National Day, September 2nd.

Báo Lào Cai

31/08/2025

Phu Tho Power Company issues electrical safety warnings during the rainy and stormy season.

Báo Phú Thọ

27/08/2025

LynkiD and Got It provide a comprehensive customer care platform.

Báo Sài Gòn Giải phóng

22/08/2025

Thanh Hoa Power Company improves business efficiency and customer service quality.

Báo Thanh Hóa

18/08/2025

EVN: Maximizing the advantages of science and technology to improve customer care.

Tạp chí Doanh Nghiệp

11/08/2025