Tourism training in 2025

On November 12-13, at Tam Dao Tourist Area, Tam Dao Commune, the Department of Culture, Sports and Tourism organized a training course on tourism skills for officials and employees of businesses and tourism service establishments in the province.

Delegates attending the training course

During the training course, students were taught by lecturers from Hanoi College of Tourism about 3 key topics on tourism operations, including: Tourism accommodation business; documents related to tourism accommodation business activities; management and supervision of tourism accommodation business activities. Along with theory, students were also instructed in practicing important professional skills such as reception, room service, bartending, community tourism organization skills and culinary arts, factors that contribute to creating a complete experience for tourists. In addition, the training course also focused on introducing new criteria on green tourism, building green hotels; methods of protecting, managing and sustainably using environmental resources and applying digital technology in tourism promotion and operation.

Lecturers from Hanoi Tourism College delivered a key lecture on tourism professional skills.

Through the training course, trainees have the opportunity to update new professional knowledge, grasp the development trends of the industry in the integration period; practice specialized professional skills, from reception, service, customer care to management, operation of accommodation facilities in a professional and modern direction; foster soft skills such as communication, presentation, situation handling, emotional control, helping workers improve professional style, civilized and friendly behavior with tourists.

The training course also creates opportunities for tourism businesses to exchange and share experiences, forming links for a diverse and high-quality product and service chain. Thereby, it not only helps businesses strengthen their competitive advantages, innovate products and services, but also contributes to enhancing the image of local tourism as more professional, civilized and attractive in the eyes of domestic and foreign tourists.

Thuy Huong

Source: https://baophutho.vn/tap-huan-nghiep-vu-du-lich-nam-2025-242621.htm