Saree Aongsomwang, the council's secretary-general, said the civil lawsuit will be filed with the Civil Court on June 8. Defendants include Facebook, its parent company Meta, and 16 related individuals and organizations.
The lawsuit was filed on behalf of 10 victims who were defrauded through activities originating from Facebook, with total estimated losses of approximately 230 million baht.
According to Ms. Saree, the council sent a letter to Meta CEO Mark Zuckerberg in November 2024, making several suggestions to strengthen fraud and scam prevention measures in Thailand. However, the company's response reportedly did not meet expectations, leading the council to decide to take the case to court.
The council accused Facebook of failing to adequately moderate fraudulent content and illegal advertising on its platform. This included the use of misleading images and information about celebrities to promote products, as well as counterfeit goods, substandard products, copyrighted products, dangerous goods, and even weapons.
According to Saree, scammers have exploited Facebook's algorithms to analyze user behavior and precisely target specific groups. She argues that while victims suffer significant financial losses, with some even committing suicide due to overwhelming grief, Facebook continues to profit from advertising revenue generated by these accounts and content.
She also criticized Facebook for implementing stricter censorship and user protection measures in the US, Europe, and Australia, while users in Southeast Asian countries, including Thailand, do not receive the same level of protection.
According to data from the Thai Consumer Protection Council, in the first four months of 2026, Thai citizens lost approximately 7.48 billion baht due to online scams, with Facebook being the most prevalent platform.
According to Boonyuen Siritham, chairman of the council, from 2024 to the end of March 2026, the agency received 6,164 complaints related to fraud. Of those, 61% were related to Facebook.
The majority of complaints relate to fraud in the buying and selling of goods and investments. In many cases, authorities are unable to identify or track down the perpetrators.
According to Mr. Boonyuen, the victims came from various social classes, ranging from teachers, doctors, businesspeople, and civil servants to ordinary citizens.
He argued that the root of the problem lies not only in users' lack of technological understanding, but also in the trust they place in Facebook, which has been exploited by scammers.
From Meta's perspective, one of the company's legal arguments is that the financial transactions did not take place directly on the Facebook platform and the company was not involved in managing the flow of money between the parties.
Meta also affirms that it regularly updates its anti-fraud policies and provides tools for users to block and report suspicious accounts and receive alerts about activities that show signs of fraud.
Earlier this year, in April, Thai police announced increased cooperation with Meta to expand their crackdown on cybercrime. The campaign targets not only online gambling sites but also internet fraud networks, with the goal of detecting and addressing illegal activities more quickly.
Warning about scams and fake websites impersonating the Ministry of Finance on the internet.
Myanmar announces bill imposing death penalty for online fraud offenders.
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Source: https://congluan.vn/thai-lan-kien-facebook-vi-cac-vu-lua-dao-truc-tuyen-post348672.html
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