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Working through the night to fix the problem and provide water to the people soon

Phu Yen Water Supply and Drainage Joint Stock Company is mobilizing its maximum force of engineers, workers and experts from Ho Chi Minh City and Hanoi, working day and night to quickly restore the clean water supply system after the historic flood.

Báo Đắk LắkBáo Đắk Lắk24/11/2025

During the recent historic flood, the entire clean water supply system in the eastern part of the province was paralyzed.

According to statistics from Phu Yen Water Supply and Drainage Joint Stock Company, 9/9 water plants were flooded; treatment systems, pumps, control cabinets, power pumps and pipes were all submerged in mud and waste.

Workers check the pump motor after cleaning the sludge.
Workers check the pump motor after cleaning the sludge.

In the days after the floodwaters receded, tens of thousands of households still had no water for daily use. In this context, the company was forced to activate an emergency plan, mobilize all technical forces, and divide teams to each factory to assess the damage and make a recovery plan according to priority.

According to the report, by November 22, after many efforts, 8/9 water plants have been put back into operation, including: Tuy An, Dong Xuan, Song Cau, Dong Bac Song Cau, Vung Ro, Phu Hoa, Song Hinh and Son Hoa. Water sources in these areas have been basically restored.

The biggest bottleneck is Tuy Hoa Water Plant, which plays a key role in providing clean water to 38,000 households in Tuy Hoa, Phu Yen, Binh Kien, Dong Hoa wards and many neighboring areas.

With a capacity of 28,000 m³/day and night, this factory was the most severely damaged. The entire pump system, supply pumps, tanks, control cabinets, electrical systems, and even the basement were deeply flooded, almost completely paralyzed. Thick layers of mud and sand flooded into the equipment compartments, causing widespread damage.

The entire pump pit has been drained and cleaned to prepare for pump repair.
The entire pump pit has been drained and cleaned to prepare for pump drying and repair.

On the morning of November 22, when the water receded to an accessible level, the company's workers and engineers immediately arrived at the factory to begin the cleanup and restoration work. Mud and garbage were cleaned continuously for many hours, then all the water in the pumping station and two clean water tanks was discharged for cleaning. Each group of workers was assigned to handle each part of the work: people cleaning garbage, cleaning tanks, disassembling control cabinets to clean components...

The biggest difficulty was dealing with electrical equipment and control systems, the key components that determine the operation of the entire factory. Most of the circuit boards, inverters, and control panels were submerged in floodwaters for a long time, severely damaged, and many parts were beyond repair. Immediately, the company urgently contacted equipment suppliers in Ho Chi Minh City and Hanoi , and invited a team of experts from these two cities to assist.

The pump motor is dried.
Dry the pump motor.

Less than a day after the request, 7 water industry experts were present at the company, immediately started checking each component, each system, working through the night with local engineers. In the machine rooms, the lights were on from afternoon to morning, the sound of component dryers, the sound of disassembling tools, and the sound of technical exchanges rang out continuously. Any equipment that could still be used was dried with specialized technology, any equipment that was completely damaged was immediately replaced.

It is expected that tonight (November 24), Phu Yen Water Supply and Drainage Joint Stock Company will operate the factory, flush the pipelines in Tuy Hoa ward (limited from the East of Nguyen Tat Thanh street to the end of Doc Lap street) to supply water to these areas on November 25. On the afternoon of November 25, the unit will flush the remaining pipelines and supply water from November 26.

Up to now, 2 new inverters have been transported to the factory, and 1 large capacity motor is on the way to be installed as soon as it arrives. At the same time, the technical team also checks the entire water supply pipeline, flushes the valves, and discharges sediment to ensure the water quality meets the standards when it is re-supplied.

At the factory area, many engineers and workers have had to eat and sleep right at the site for the past few days. Everyone is trying their best because behind them are tens of thousands of households waiting every hour for clean water.

Mr. Nguyen Tan Thuan, Deputy General Director of Phu Yen Water Supply and Drainage Joint Stock Company, said: "The damage this time is beyond imagination. Never in the history of the company's operations has the entire system been flooded simultaneously and damaged so severely. But we are determined to work as quickly as possible to bring clean water back to the people."

Phu Yen Water Supply and Drainage Joint Stock Company advises people that after the water is restored, the water source will be dirty and cloudy, with a lot of residue due to pipe cleaning. People should drain all of this water until the water is clear and free of residue, then it can be used.

Source: https://baodaklak.vn/kinh-te/202511/xuyen-dem-khac-phuc-som-cap-nuoc-cho-dan-6511b35/


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