To overcome the inadequacies caused by the weak position of consumers in the relationship with business organizations and individuals when conducting transactions, the draft Law on Consumer Rights Protection (amended) has been absorbed. , regulating, thereby affirming that protecting consumers' interests is a common responsibility of the whole society and protecting consumers is contributing to protecting the constitutional rights of each citizen.
Member of the National Assembly Standing Committee, Chairman of the National Assembly's Committee on Science, Technology and Environment Le Quang Huy presented a Report on explaining, absorbing and revising the draft Law on Consumer Protection. Revision). (Photo: DUY LINH).
According to the program of the 5th session, on the morning of May 26, the National Assembly discussed in the hall a number of content with different opinions of the bill on the Law on Protection of Consumer Rights (amended). Before conducting the discussion, the National Assembly listened to Member of the Standing Committee of the National Assembly, Chairman of the Committee for Science, Technology and Environment of the National Assembly Le Quang Huy presented a report explaining, absorbing and revising the project. draft Law.
Step by step forming the initiative of consumers
Presenting a report on explaining, absorbing and revising the draft Law on Protection of Consumer Rights (amended), Chairman of the Committee for Science, Technology and Environment Le Quang Huy said that the draft Law after absorb and adjust according to the opinions of the National Assembly deputies at the 4th session and the opinions of the National Assembly delegations and relevant agencies, which have met the views, goals and requirements set forth when amending. The law.
Specifically, the Consumer Rights Protection Law is identified as a general governing act in the system of legal documents on the protection of consumer rights, a standard and a basis for reference in the process of consumer protection. the process of developing or implementing other legal documents related to the protection of consumer rights.
The Law affirms that protecting consumers' interests is a common responsibility of the whole society and protecting consumers is contributing to protecting the constitutional rights of each citizen; overcome inadequacies due to the weak position of consumers in the relationship with business organizations and individuals when conducting transactions; step by step equipping with consumer knowledge and skills to form the initiative of consumers.
In addition, the Law aims to ensure a balance in civil transactions between consumers and organizations and individuals doing business and production, protecting the legitimate rights and interests of consumers, and at the same time ensuring legitimate rights and interests of genuine business organizations and individuals; strengthen protection of consumers' interests in cyberspace and cross-border transactions...
Regarding the rights and obligations of consumers, the Chairman of the Science, Technology and Environment Committee said that, receiving opinions of the National Assembly deputies, the draft Law has supplemented provisions in Clause 10, Article 4 in the direction of: when using public services, consumers are protected under the provisions of this Law and other relevant laws.
Delegates attended the meeting on the morning of May 26. (Photo: DUY LINH).
At the same time, to prevent the provision of unqualified services, the draft Law has added Article 36 on the responsibilities of business organizations and individuals in providing services (including public services). ) does not match the registered, announced, announced or contracted content.
In addition, the draft Law also adds Clause 5, Article 5 on the obligations of consumers, specifically: "Ensuring accurate and complete provision of information content related to transactions between consumers and business organizations and individuals. Take responsibility for providing inaccurate or incomplete information as prescribed by law.
Protecting consumers in specific transactions
Some opinions suggest that it is necessary to clarify the content and solutions to protect the interests of consumers in transactions in cyberspace, in order to ensure the legitimate interests of the parties involved, between the seller and the buyer.
According to the Chairman of the Science, Technology and Environment Committee, the draft Law has many specific provisions on protecting consumers' interests in transactions between consumers and organizations and individuals doing business on the Internet. cyberspace, such as regulations on transactions in cyberspace, transactions on digital platforms, regulations on general responsibilities of organizations and individuals doing business in cyberspace, specific responsibilities of organizations that establish , operating an intermediary digital platform, verifying the identity of organizations and individuals selling goods and providing services on digital platforms...
View of the session of the National Assembly on the morning of June 26. (Photo: DUY LINH).
In addition, Chapter II of the draft Law also contains provisions on responsibility for protecting consumer information, entering into and terminating contracts, receiving and handling complaints, and liability for products and goods. defects, service is not guaranteed quality, not as announced…
In addition, this content is also governed by the law on e-commerce as well as other relevant laws.
Regarding consumer protection activities of social organizations, the draft Law has many provisions to create conditions for social organizations to participate in protecting consumers' interests (including the Association of Consumer protection), such as representing consumers to initiate lawsuits upon request and authorize them or to initiate lawsuits to protect consumers' interests by themselves in the public interest...
At the same time, the draft Law specifically stipulates the activities of the Association when participating in the protection of consumers' interests and clearly categorizes the types of social organizations to have a basis to perform the tasks assigned by the State. financial support and other conditions as prescribed by law.
Regarding dispute settlement at Court, the National Assembly Standing Committee selected a plan that clearly stipulates the application of simplified procedures to settle civil cases on consumer protection.
At the same time, in order to ensure that transactions of 100 million VND or more can still apply the shortened procedure specified in the Civil Procedure Code, the draft Law amending in the direction of civil cases on protection of interests. Consumers shall be settled according to simplified procedures prescribed in the civil procedure law when the provisions of Clause 1, Article 317 of the Civil Procedure Code are satisfied or when a number of specific conditions are satisfied. in the draft Law.
| The Draft Law has reviewed, adjusted and completed regulations to ensure a balance of interests of business organizations and individuals in their relationship with consumers. |
In addition, receiving opinions of the National Assembly deputies, the draft Law has reviewed, adjusted and perfected regulations to ensure a balance of interests of business organizations and individuals in their relationship with consumers. .
The draft Law on Protection of Consumer Rights (amended) after being absorbed and revised, includes 7 Chapters and 79 Articles; amending and supplementing 63 Articles (including articles removed, changed contents to other Articles and supplemented with 2 Articles), keeping 16 Articles unchanged and adding Clause 5 of Article 317 of the Civil Procedure Code to ensure the integrity of the Civil Procedure Code. consistency and synchronization of the legal system related to the protection of consumers' interests.
As expected, after being discussed by the National Assembly in the hall this morning, the bill on the Law on Consumer Protection (amended) will be voted on at the meeting on the afternoon of June 20.
According to the: nandan.vn
