If the flight is delayed by 4 hours, passengers will receive a refund.

VTV.vn - If a flight is delayed by 4 hours or more, the airline must refund tickets and compensate passengers. This is one of the notable regulations according to Decree No. 208 recently issued by the Government.

According to the decree, a flight is considered delayed when the actual departure time is more than 15 minutes later than the scheduled flight time. Delays of 4 hours or more are considered prolonged delays.

If the delay is two hours or more, the carrier is obligated to provide passengers with drinking water or a voucher of equivalent value.

For flights delayed by 4 hours or more, a full refund or a refund for unused portion of the ticket must be given. For flights delayed by 6 hours or more, suitable accommodation must be arranged, subject to the actual conditions of the airport.

The decree takes effect from July 1st.

You may also like

Many airlines are under immense pressure from the Middle East energy crisis.The energy crisis in the Middle East has driven up fuel prices, leading to numerous repercussions that have forced airlines worldwide to reduce capacity, adjust flight networks, and tighten operating costs.

Strengthen measures to address the issue of general news websites and social media platforms becoming like news outlets.

Request to rectify the chaotic situation in submitting applications for social housing.VTV.vn - Recently, at some social housing projects, there have been instances of large crowds gathering, pushing, and jostling for places in line.

Article 36 of Decree No. 208 also stipulates the regulations on base flight schedules. Accordingly, the base flight schedule is the flight schedule published by the carrier for booking and selling tickets to passengers, the updated version up to 3 PM ( Hanoi time - the data cutoff time) of the day before the scheduled date of operation.

The base flight schedule data must be transferred to the airport operator's data system, the passenger terminal service provider's data system, and the estimated departure time according to this flight schedule must be displayed in the Estimated Departure Time (STD) column on the flight information display system (FIDS) at the airport.

Flight schedules must be published on the carrier's website so that passengers can access them for domestic flights.

Accordingly, regulations regarding the obligation to assist and compensate passengers when flights are delayed, canceled, or rescheduled will be based on this flight schedule regulation.

United States - Vietnam: Don't miss

Vietnam encourages US businesses to expand investment in high technology.On the morning of June 26th, at the Government Headquarters, Deputy Prime Minister Ho Quoc Dung received Mr. Jeff Place, Supply Chain Director of Coherent Group (USA). During the meeting, the Deputy Prime Minister affirmed that Vietnam encourages US businesses to expand investment, especially in high-tech, innovation, and semiconductor industries.

Encourage U.S. businesses to expand investment in high-tech sectors.Deputy Prime Minister Ho Quoc Dung said that Vietnam welcomes US businesses to continue expanding their operations in Vietnam, especially in high-tech industries and sectors with high added value.

Vietnam and the United States strengthen cooperation in addressing the consequences of war.VTV.vn - On June 22, General Secretary and President To Lam received Acting Secretary of the US Navy Hung Cao.

Source: https://vtv.vn/cham-chuyen-4-gio-hanh-khach-duoc-hoan-ve-100260617163601564.htm