When I was a kid, I went to the market with my grandmother and saw a man wearing black glasses and a felt beret - one of the luxury goods at that time. He wore a black tie, held a notebook in his hand and walked past the market tents. I paid more attention when he stopped at a meat stall. After a few small exchanges, he picked up a ham hock and calmly walked away. The butcher mumbled with an annoyed expression as if he had just been forced to do something. I asked who the man wearing black glasses was, and my grandmother said he was "the tax officer". Later I learned that was the way people in my hometown used to refer to tax officials.
I had a second time haunted by the tax officer. I was a student at that time. Usually, every time I go home for Tet, students buy goods in Hanoi to sell in their hometowns to make a profit. I bought some used clothes and brought them to the market to sell. A tax officer came to look at each shirt one by one, when I thought he would buy them, he asked where the goods came from. I answered that I bought them on Kim Lien Street and explained clearly that my purpose was to earn some money to go back to school next year with some extra expenses. The tax officer said I had violated the law and confiscated all the goods, leaving me standing there crying. After that, I knew what kind of violation I had committed, but I had no idea where my goods would go after they were confiscated. I didn't even know the name of the person collecting them.
Then I heard a few times from people I knew complaining about bad stories related to tax collection and payment. There was also information like that in the newspaper from time to time.
Tax officers are law enforcement officers in the tax sector. They are obliged to comply with the provisions of the law, especially the etiquette and manners as prescribed by the industry. Recently, the tax industry has issued many regulations toeducate and better manage tax officers. However, these regulations have not been fully absorbed, and there are still individuals who violate them. The story that has caused outrage in recent months is that a tax officer of the Vinh Loc - Thach Thanh Inter-District Tax Team (formerly) used the first name and first name to address citizens right at the workplace.
Tax is an important source of revenue for the State budget. In addition to measures to increase revenue to avoid missing tax money, the working method and attitude of tax officials towards taxpayers are very important. It must be a two-way relationship. Stories of taking goods instead of collecting taxes or cursing taxpayers as happened before are just stories of the past.
At the conference on typical advanced models and the summary of tax work in the first 6 months of the year, and the deployment of tasks for the last 6 months of 2025, which just took place, Director of the Tax Department ( Ministry of Finance ) Mai Xuan Thanh said that the tax sector will apply a new information technology system and implement the program "taxpayers score tax officers". Therefore, tax officers and civil servants need to improve their knowledge, especially those who directly interact with people must become experts in the tax field. The tax sector leader also said: This data is sent directly to the Tax Department's synthesis system. If the score is low, the tax chief of the province or city must take responsibility.
When machines replace humans, there will be no room for favoritism or sentimentality. Tax officers who complete or fail to complete their tasks will no longer be blinded by emotion, but will be decided by taxpayers through tools, not influenced by will or emotion. Hopefully, the scoring of tax officers by software will be implemented soon and strictly.
Happiness
Source: https://baothanhhoa.vn/cham-diem-can-bo-thue-nbsp-254667.htm
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