“During the pandemic, we saw a boom in virtual engagement platforms like Roblox, as people needed social interaction.
Even though you are isolated, your avatar can 'meet' and interact with other people's avatars, chat, laugh... Then a new communication mechanism has been formed." Ms. Nicky Jackson Colaco, Vice President and Director of Global Public Policy at technology company Roblox, said in a sharing session about the future of AI technology.
Ms. Colaco said that statistics from 2022 show that nearly 6 billion people have connected on Roblox during this period. “Interacting in this way also becomes easier for people whose nervous systems work differently, like those with ADHD or autism. No matter how you want to communicate, you can do it here.”
On platforms like these, users are provided with tools to create virtual, simulated experiences ranging from a game, to a classroom, to a concert. They do not need to have very advanced skills in technology or programming languages.
A concert in virtual space.
Vietnamese innovators have great potential to take advantage of opportunities from AI
American experts commented that Vietnam has a wonderful environment for technologically minded young people. “You have a company that is in the top 5 in the world in mobile game production, and there are many great game publishers here. You also have many talented people and a workforce in the largest app economy in Southeast Asia. Among the millions of users and thousands of developers, many are women."
Ms. Coloco believes that Vietnamese creators will take advantage of all technologies to develop with this trend, including AI, “Tools play an important role in increasing productivity”.
Ms. Nicky Jackson Colaco, Vice President and Director of Global Public Policy at Roblox.
Let AI accompany, not replace, humans
Regarding the necessary skills for young people in the era of artificial intelligence, American experts said, it is necessary to really learn what the tools are, adapt and learn how to use them properly. “For example, if I use AI technology to make a summary to submit to school, I should not press the button to let AI do it and then submit it, but must check it again and add your own things to produce. The product is still your voice. Learn and learn how to use tools to help you express who you are, not to replace your intelligence.” she said.
With the potential and impact that AI tools bring, it is important to ensure user safety.
For example, personal information such as age will be filtered out even if the user mentions it in conversation. Or when there are reports of unsafe behavior, humans still need to participate in the moderation process. “Nothing is perfect from the start, but we need to continue to improve and talk about what needs to be done,” expert comments.
Ms. Colaco said that AI is not new, but people's relationship with AI has been changing rapidly in the past few years, leading to new concerns. Governments are working to strike a balance between harnessing the potential of AI and ensuring people can use the technology safely and effectively.
“For example, AI systems need to allow users to understand where the content on it comes from, what is the nature of the content they use. The short-term approach will be what can and cannot be done, but I think further down the line we will need to lay out the fundamentals, because things are changing very quickly and what is given today Maybe a year from now it won't be true anymore." according to Ms. Colaco.
