Pharmaceutical retail chains hope to create ecosystems
health care, providing correct and sufficient medical knowledge, helping people access medicine
advanced learning.
As one of the leading retail pharmacy chains in the S-shaped strip of land, FPT Long Chau has been familiar with the majority of Vietnamese users for more than 4 years. In addition to being a genuine medicine and vaccination point of sale, the unit is also considered by many customers as a "qualifying health examination point", with pharmacists considered as "family doctors", helping to diagnose and classify diseases. benevolence at the first threshold.
Green pharmacy - the core of "great aspiration"
"Not just a pharmacy" is the definition that Ms. Nguyen Bach Diep, Chairman of the Board of Directors of FPT Retail and General Director of FPT Long Chau, used to introduce her "brainchild" to partners and friends throughout the years. when it was born. The staff, experts and customers, patients... all see this place as a destination for local community health care and consultation with a team of pharmacists "like family".
The entire team of 11.000 pharmacists are well-trained and have valid degrees and certifications. In addition to "selling medicine", they also help people better understand their health conditions and get the right and timely treatment. On the online platform, the FPT Long Chau application also reached 9 million downloads and more than 9 million friends on Zalo accounts to receive health advice and make purchases. This is also one of the strategies and visions the unit has pursued since the first days.
On-site consulting and providing knowledge to buyers also helps with initial screening and patient classification, saving time and costs, timely detection and increasing cure rates. This point helps differentiate FPT Long Chau from other competitors, besides competitive prices. Ms. Nguyen Bach Diep affirmed that the strategy of supporting self-questioning, providing information and genuine products to people will always be the main goal of the business in the future.
Looking back at the time period influenced by the great
During the pandemic, many units encountered difficulties but FPT Long Chau still maintained operations
sustainable, even recording growth. Specifically, in the first 6 months
In 2021, pharmacy system revenue will reach 1.336 billion VND, an increase of 180% compared to
in the same period last year. On average, each store has a revenue of 27 million VND
day.
By 2022, the chain's scale will reach 1.000 pharmacies with 5 million customers shopping each month. The online platform also recorded more than 2,5 million purchases per month. FPT Long Chau Pharmacy application gained 2 million users after only one year of launch.
After 4 years of operation, this pharmaceutical retail chain has covered 63 provinces and cities nationwide. The company aims to reach 2024 stores in 2.000. This is considered an important piece of the puzzle, contributing to the picture of the great aspirations the unit pursues. At the same time, strengthening its position as the leading drug supply chain, vaccination and patient support chain in Vietnam is also the unit's goal in the near future.
To date, the entire system has recorded tens of millions of visitors with a repeat purchase rate of up to 70%. These are all people who consider the "green pharmacy" a familiar destination whenever they have a health problem that needs a timely solution.
Now, in addition to providing genuine medicines at prices committed to maximum savings, FPT Long Chau is also a reputable vaccination site with major brands and partners globally. This is also one of the cautious steps on the path to realizing the mission "prevention is better than cure" set by the unit in 2023.
The handshake "builds the foundation" for the health ecosystem
On FPT Long Chau's journey of improving quality and bringing greater value to the community, the footprints of important partners are indispensable. Previously, to bring genuine products at optimal prices to buyers, the company needed to cooperate with "big players" in the pharmaceutical industry. Now, to continue improving the quality of health care and creating opportunities to access advanced treatment technology for Vietnamese people, two large corporations have come together to decide on strategic cooperation.
IHH Healthcare Singapore is one of Singapore's leading medical corporations with a network of hospitals and services covering the globe. The connection between IHH and FPT Corporation has been maintained closely for many years. That is also a solid foundation of cooperation between the two businesses with the desire to bring great value to the patient community and people in the S-shaped strip of land.
Before officially cooperating, the Chairman of IHH Healthcare visited FPT Long Chau stores. The unit's operating model and consulting and support services showed him the high interest of Vietnamese people in health. At the same time, the orientation and vision of both sides also show similarities, opening up opportunities for potential cooperation in the field of health care, which has been developing rapidly in Vietnam in recent years.
For the unit, this is a turning point for the "giant" of the pharmaceutical retail industry when it decided to aim at creating a healthcare ecosystem - Healthcare Ecosystem, with the core foundation still being the pharmacy chain. The blue color is familiar to the community.
“IHH Healthcare Singapore's advantage of owning more than 80 major hospitals in the world and a team of famous, highly specialized doctors in Asia will greatly help FPT Long Chau in improving the quality of treatment. diseases in Vietnam, especially cancer. This is also the strength of Parkway Hospital, one of the members of this partner group," Ms. Nguyen Bach Diep commented.
In addition, having support from leading experts in cancer treatment also helps the unit easily organize online or in-person consultations for patients and people in Vietnam. In the future, the unit hopes that this strategic handshake will help the domestic cancer community treat the disease more effectively and more gently.
Accompanying because of the great desire to serve the community
The representative of IHH Healthcare Singapore coming to Vietnam to sign this cooperation agreement with FPT Long Chau is Mr. Peter Chow - Acting CEO of the group. The leader said that this cooperation is an important stepping stone, preparing for sustainable development, long-term "rooting" and "spreading branches" further in the S-shaped strip of land of IHH.
The advantage of the coverage of pharmacy chains and the nationwide team of pharmacists of Vietnamese partners helps IHH Healthcare have available "contact points", helping them connect directly with patients for consultation, diagnosis, and even diagnosis. will treat patients in Vietnam.
On the other hand, the fact that FPT Long Chau has the backing of FPT technology corporation is also a huge advantage, greatly helping the journey of "penetrating" the healthcare market in the S-shaped strip of land. Values in the field The field of information technology, software and data will be effective tools, helping connect international doctors with domestic patients.
Mr. Peter Chow commented that Vietnam is a country with a young population and the fastest growing economy in Southeast Asia. That is an advantage that shows that the room for business development, especially in the health care field, in the coming years is huge.
“The Vietnamese people and government are both very active in collaborating with foreign partners to improve the domestic health care system. This is our opportunity to provide high-value, good quality and reliable healthcare services to them. This is also one of the key factors for this cooperation with FPT Long Chau", shared the leader of IHH Healthcare Singapore.
With the above orientations and visions, Ms. Nguyen Bach Diep said that in the near future, the two businesses will have more in-depth discussions on cooperation items. Opening is a series of seminars, consultations, and health care for patients from leading experts and doctors provided by IHH Healthcare Singapore.
FPT Long Chau will be in charge of supporting the organization and spreading information about useful programs so that Vietnamese people can properly and fully understand common diseases, especially cancer. At the same time, the unit will also take advantage of the technology platform, build a system of data and online knowledge that has been tested and guaranteed by IHH doctors, providing it to people on online platforms. and right at every pharmacy.
“Hopefully, the handshakes with quality partners like IHH Healthcare will help complete the health care journey for Vietnamese people, improve service quality, increase connections, and open up opportunities to continue. Access to modern treatment technology and international standards for the community. This is both an expectation and a task we resolutely pursue in the short and long term future," said Ms. Nguyen Bach Diep.
Thy An