1. Instructions on how to check the latest nationwide power outage schedule for 2023.
Here are three ways to check the 2023 power outage schedule nationwide:
1.1. Check the 2023 power outage schedule through the EVN website.
* Northern region
- Step 1:
Access one of the two links below:
+ Homepage of Hanoi Power Corporation - EVNHANOI : https://evnhanoi.vn/search/power-cut
+ Northern Power Corporation's Homepage : https://cskh.npc.com.vn/DichVuTTCSKH/DichVuTTCSKHSPC?index=7
- Step 2:
Check power outage schedule
+ If you are looking up information on the homepage of Hanoi Electricity Corporation - EVNHANOI , please follow these steps:
On the "Power Outage Schedule" interface, select the " District/County" and the "From Date" - "To Date" period you want to search for. Then select "View Schedule" to display the relevant information table.
For example: To check the power outage schedule in Dong Da District, Hanoi from June 5th to June 12th, 2023, select Dong Da District in the "District" section, adjust the time range from June 5th to June 12th, 2023 to "From date" and then click "View schedule".
+ If searching on the Northern Power Corporation's homepage, follow these steps: Select "Power Company" by Province/City => select the name of the "Power Company" => Click "Search".
| Guide to three ways to check the latest 2023 power outage schedule nationwide. |
For example, to check the power outage schedule of Vinh Phuc Power Company at Binh Xuyen Power Station, you can find the following:
* Central and Central Highlands regions
- Step 1:
Access the power outage schedule lookup link of the Central Power Corporation : https://cskh-staging.cpc.vn/tra-cuu/lich-tam-ngung-cung-cap-dien/khu-vuc
- Step 2:
Check power outage schedule
On the search interface, simply customize the fields marked with a red asterisk (*) including "Select Company" , "From Date", "To Date" , (If you want more detail, you can select the remaining information). Once you have customized the information you want to search for, click "Get Data" to display the search results.
For example: To check the power outage schedule of Thua Thien Hue Power Company at Nam Song Huong Power Station from June 5th to June 12th, 2023, select as follows:
* Southern region
- Step 1:
Access one of the two links below:
+ Homepage of Ho Chi Minh City Power Corporation - EVNHCMC Customer Service : https://cskh.evnhcmc.vn/Tracuu/thongtincungcapdien
+ Southern Power Corporation Homepage : https://cskh.evnspc.vn/TraCuu/LichNgungGiamCungCapDien
- Step 2:
Check power outage schedule
+ If you search on the homepage of Ho Chi Minh City Power Corporation - EVNHCMC Customer Service , you must have an account linked to your electricity consumption point to obtain the customer code (PE code) in order to use this feature.
Then, simply enter the assigned PE Code and select the time period to search => Click "Search information" to display the results.
+ If you are looking up information on the Southern Power Corporation's homepage, follow these steps:
Select “Search by Company - Electricity” => select “Electricity Company” => Select “Electricity” to display the search results.
For example: To check the power outage schedule of Long An Power Company at Chau Thanh Power Station, select as follows:
1.2. Check the 2023 power outage schedule via the EVNHCMC app.
To check the 2023 power outage schedule via the EVNHCMC app, follow these steps:
- Step 1:
Download the EVNHCMC app
- Step 2:
Enter your account information, including your phone number and password.
If you don't have an account yet, register following the instructions in the app, then enter your password and confirm your information via SMS sent to your phone number.
Step 3:
After confirming the SMS message, on the main interface of the EVNHCMC app => select settings => select "Link electricity point" to connect electricity at your location.
- Step 4:
Next, click on "Add electricity point link," then fill in the customer code field with the information on the electricity bill starting with PE, and click "Check."
Step 5:
Once the power outage connection is complete, the system will return to the main screen => power outage schedule and check the information.
1.3. Check the 2023 power outage schedule via Zalo.
Checking the 2023 power outage schedule via the Zalo app is done as follows:
- Step 1:
Open the Zalo app, go to the "Search" box, then enter the " Name of the Power Company by Region " you want to search for, such as Southern Power Company, Central Power Company, Northern Power Company, and then click " Follow ".
- Step 2:
Then, on the chat screen, tap "Lookup" and select "Power Outage Schedule" to search for information about power outages in your area.
2. Cases in which the power company is authorized to cut off electricity.
According to Article 27 of the 2004 Electricity Law, the electricity company is allowed to cut off power in the following cases:
- Firstly , in emergency situations caused by incidents or force majeure events beyond the control of the power company that pose a serious safety risk to people or equipment, or due to power shortages threatening the safety of the power system, the power company must notify the electricity buyer of the cause and the expected time for power restoration within 24 hours.
- Secondly, the power company may also cut off electricity in non-emergency cases, but must notify the electricity buyer at least 5 days in advance by making announcements for 3 consecutive days through mass media or other forms of communication; except in cases where the electricity buyer fails to pay the electricity bill despite being notified as required.
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