Improving the quality of primary healthcare services.

Over the past period, Hanoi's health sector has implemented many professional support activities between higher-level hospitals and commune/ward health stations. This work aims to help people access high-quality medical services.

An automated kiosk serves people registering for medical examinations and treatments at the Soc Son Commune Health Station. (Photo by THAO TRAN)

According to the professional support rotation schedule, Master of Science, Doctor Pham Thanh Nhan, working at the Emergency Department, specializing in cardiology (Dong Anh General Hospital), arrived very early at Phuc Thinh Commune Health Station ( Hanoi city) to provide technical support in echocardiography.

Dr. Pham Thanh Nhan stated: “Currently, the Phuc Thinh Commune Health Station does not have a doctor specializing in cardiology. To help people access high-quality medical services, reduce costs, and save travel time, as soon as I was assigned here to provide professional support, I participated in examining patients and conducting early screenings for cardiovascular diseases. During my work, I will transfer cardiovascular ultrasound techniques, following the principle of 'hands-on training' to help the doctors and medical staff working here quickly grasp and master the techniques...”

Dr. Hoang Ngoc Vinh, Deputy Director of Dong Anh General Hospital, shared: “When the policy was announced, the hospital proactively formed a working group to survey and provide professional support at the assigned health stations. The hospital closely coordinated with local authorities and grassroots medical staff to assess the current situation, needs, and develop appropriate support plans. Every week, Dong Anh General Hospital sends doctors and medical staff to the health stations on a rotating basis to examine patients. As a result, many cases with complex developments or requiring specialized technical intervention have been referred to higher-level hospitals in a timely manner. The model of cooperation between higher-level hospitals and commune/ward health stations has contributed to improving the quality of primary healthcare and gradually strengthening people's trust in the grassroots healthcare system.”

Similarly, Ha Dong General Hospital has organized a comprehensive professional support agreement with several health stations. According to the Deputy Director of the Hospital, Specialist Doctor II Le Hoang Tu: Recently, Ha Dong General Hospital and Binh Minh Commune Health Station (Hanoi City) signed a comprehensive professional support agreement. This support program aims to improve the quality of regular medical examinations and treatment at Binh Minh Commune Health Station; and to strengthen the training and development of grassroots medical personnel. In particular, the Ha Dong-Binh Minh Clinic is implemented according to the "four on-site" model, including: high-quality personnel on-site; on-site medical examination and treatment; on-site paraclinical services; and on-site medication dispensing.

Ha Dong General Hospital and Binh Minh Commune Health Station are collaborating to establish specialized clinics (Internal Medicine, Surgery, Ophthalmology, Obstetrics, ENT, Dentistry) and a specialized ultrasound-electrocardiogram room; sample collection for testing is also available at the station. The main goal agreed upon by both sides is to ensure that people receive the same benefits when seeking medical treatment at Binh Minh Commune Health Station as at Ha Dong General Hospital. Furthermore, in cases requiring outpatient medication that the health station cannot provide, patients will be issued referral slips and received directly through the hospital's management software. Outpatient medical records can be created on-site. Patients requiring hospitalization will be issued referral slips. In cases requiring delayed surgical or procedural interventions without the need for further specialized testing, sample collection and admission procedures can be scheduled…

According to the Director of the Hanoi Department of Health, Dr. Nguyen Trong Dien, the city's public health system currently comprises 42 hospitals and 126 commune/ward health stations. Hospitals in the city are qualified and ready to participate in professional support programs for grassroots health facilities. Therefore, the Hanoi health sector will arrange for each hospital to assist one commune/ward to ensure that people have access to quality specialized healthcare right where they live. Professional collaboration, especially the transfer of modern techniques, is not only a short-term solution but also a long-term direction in the strategy for people's health care. In particular, by truly becoming a reliable "gatekeeper" of the health system, commune/ward health stations will be a sustainable foundation for protecting and improving people's health in the new situation.

MEDIAN

Source: https://nhandan.vn/nang-cao-chat-luong-dich-vu-y-te-co-so-post944802.html