Users increasingly love Apple Maps

Apple Maps has received numerous complaints in the past for directing users to dangerous routes. According to Business Insider , the company has fired the executive who oversaw Apple Maps and CEO Tim Cook has personally apologized.

Over the past 10 years, Apple has added a host of new features like public transit directions and allowing users to display apps on their car dashboards.

Apple's efforts are paying off as it successfully attracts new users

New York-based aviation analyst Jason Rabinowitz said he switched to Android after being disappointed with the first version of Apple Maps because of the easier access to Google Maps. However, he returned to iPhone and Apple Maps after the company updated its public transportation features. Rabinowitz found Apple Maps to be more aesthetically pleasing and provide faster and more convenient public transit directions than Google Maps. Apple's app also accounts for traffic disruptions like subway power outages better than its competitors.

Tom's Guide smartphone news editor Tom Pritchard says Apple Maps has a simple interface and clean map design, while Google Maps is better suited for people who want to use their personal data to choose what information is displayed.

In the iOS 16 update, Apple's Maps app lets users plan multi-stop trips, view public transit fares, and navigate areas using a street view option.

In January 2023, Apple Maps updated its ability to make restaurant reservations and find deals at nearby stores, a sign that the iPhone maker wants Apple Maps to be more than just a simple mapping app. In iOS 17, released in September, users can search for electric car charging stations along their route and download maps to view without cell service.

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