On the afternoon of June 5, the Ministry of Information and Communications (TT&TT) held a conference "Promoting the improvement of the quality of providing and using online public services". The conference is held in the form of face-to-face and online to units and localities throughout the country.
Comrade Nguyen Huong Giang, Chairman of the Provincial People's Committee, Head of the Provincial Steering Committee for Digital Transformation concluded the conference at the Bac Ninh bridge point.
Mr. Nguyen Manh Hung, Member of the Party Central Committee, Minister of Information and Communications, Vice Chairman of the National Committee for Digital Transformation chaired the conference. Comrade Nguyen Huong Giang, Deputy Secretary of the Provincial Party Committee, Chairman of the Provincial People's Committee, Head of the Provincial Steering Committee for Digital Transformation, chaired the meeting at Bac Ninh Bridge.
At the conference, the representative of the Ministry of Information and Communications briefly introduced the set of criteria for evaluating the Public Service Portal; the results of the 1st assessment of the public service portal of ministries, branches and localities so that delegates can discuss and discuss limitations, shortcomings, difficulties and obstacles in the implementation process and determine directions in the future. in the coming time to improve the quality of online public service provision and use.
Carrying out the tasks assigned by the Prime Minister in Decision 468/QD-TTg dated March 27, 3, Bac Ninh province has consolidated the Public Service Portal and the electronic one-stop system into an Information System to settle procedures. administrative procedures (administrative procedures) to put into operation, use a single, unified software system to serve the reception and settlement of administrative procedures and other operations such as satisfaction assessment, receipt/processing reflect recommendations across the province. In the first 2021 months of 1, the Provincial Administrative Procedures Information System received 5 applications (average of more than 2023 records/month), of which 237.130 were online (accounting for 47.000% of the total number of online applications, excluding paper authentication documents), incurred 1 online fee/fee payment transactions, totaling more than 27.762 million VND. In the process of receiving and processing administrative procedures dossiers, the province's system has had 43.9 times of exploiting and verifying the use of the National Population Database to help people not need to provide household registration books and temporary residence papers. In addition, the provincial system is connecting and sharing data with 677 specialized information systems/databases…
Based on the set of evaluation criteria built on the basis of reference, updated and synchronized with the latest legal corridor, the Bac Ninh Public Service Portal in March- 3 is evaluated as follows: In terms of function , 2023/8 component criteria have not been met; performance, 34/1 of the results are not achieved; 5/2 criteria do not meet the standards of convenient accessibility…
Chairman of the Provincial People's Committee Nguyen Huong Giang emphasized: For the set of criteria for evaluating the public service portal, he asked the heads of departments, agencies, branches and localities to develop plans and implement targets and tasks. The service is assigned in Document No. 1552 of the Ministry of Information and Communications. For online public services, it is recommended to review administrative procedures and online public services, prioritizing 25 essential public services with many users to simplify and facilitate. more beneficial for people to access and implement. Departments, branches and functional units should strengthen advice to the Provincial People's Committee to promulgate policies to reduce fees and charges of branches and fields under their management to encourage people to use online public services; strengthen measures to improve the quality of online public service provision and implementation in the province. The Provincial Public Administration Center shall assume the prime responsibility for, and coordinate with other departments, branches and localities in advising and implementing solutions to improve the online payment rate in the province. Regarding the authentication of electronic copies from the original, assign the Department of Justice to assume the prime responsibility for, and supervise and urge agencies, units and localities to implement; advise and implement solutions to increase the rate of authentication of electronic copies from the original.
